Client Work Matters: Building Successful Partnerships

The work you deliver to your clients is just the tip of the iceberg. Finding loyal clients who help move your mission forward can bring greater meaning to your work and create a steady, reliable source of business that boosts profits.

This week we’re doing a deeper dive into the relationships you’re building with your clients and offering advice on how to find and retain the clients best suited to help you reach your business goals.

Your Clients by the Numbers: The Story of Good Metrics

You know your clients based on personal interactions and professional requests, but fully understanding their needs and their impact on your business requires taking a closer look at your client-driven metrics. From reporting setup to data analysis, we’re sharing the steps you can take to get a clear look at your client story by the numbers.?

How To Improve Client Retention in Professional Services

Focusing on customer loyalty could be your best strategy for business growth. Bain & Company research shows that increasing your customer retention by just 5% can lead to a 25–95% jump in profits. We’re sharing how to calculate your current customer retention rate and best practices for improving it so you can build long-lasting client relationships that support your business goals.??

Is It Time To Break Up With Some of Your Clients?

Are certain clients holding you back from achieving your goals? It can be hard to turn down work, but taking on the wrong clients could negatively impact your profits. Learn how to identify when it’s time to part ways with a client and get tips for ending client relationships with compassion.??

Want additional tips for finding and keeping great clients? Check out these guides for agencies and consultancies ??

Find the right client fit ?? 10 Key Questions To Ask Prospective Agency Clients

Keep client needs top of mind ?? 7 Essential Tips for Evaluating Your Consulting Clients’ True Needs

And if you want to learn more about using Accelo to support your team, sign up for a free trial or schedule a demo with one of our product experts.

Find some new ideas to improve your client work? Share this post with your teammates! Is there a client work topic that you want help with? Leave a comment below.