Client Success Story: How Latitude Secured a Remote Workforce for a Healthcare Organization

When a growing healthcare organization embraced remote work, they saw the benefits—greater flexibility, better work-life balance for employees, and the ability to attract top talent from across the country. But with those benefits came significant cybersecurity challenges.

The organization’s leadership knew they needed to secure their remote workforce, but they faced a common set of obstacles:

• Inconsistent security across personal and corporate devices – Employees used a mix of company-issued and personal devices (BYOD), creating an inconsistent security posture.
• Weak home network security – Employees connected to unsecured home Wi-Fi networks, increasing the risk of cyber threats.
• Growing phishing and social engineering attacks – Cybercriminals targeted remote employees with phishing emails and vishing scams, taking advantage of the lack of in-person verification.
• Compliance concerns – As a healthcare organization, they needed to meet HIPAA security requirements, but remote work made compliance more difficult to enforce.

The client needed a structured approach to remote security—one that wouldn’t disrupt productivity. That’s when they turned to Latitude.

The Solution: A Comprehensive Remote Security Strategy

At Latitude, we knew that a one-size-fits-all approach wouldn’t work. Every organization’s remote security needs are different. Instead of recommending a basic checklist, we worked closely with their leadership and IT teams to build a customized security roadmap that focused on:

1. Strengthening Endpoint Security with a BYOD Strategy

Many employees used personal devices for work, but these lacked enterprise-level protections. Latitude introduced:

• Mobile Device Management (MDM) to enforce security policies on all devices.
• Mandatory VPN usage to encrypt all work-related communications.
• Remote wipe capabilities to protect data if a device was lost or stolen.

By securing personal devices without disrupting workflow, the organization improved security while maintaining employee flexibility.

2. Enhancing Home Network Security for Remote Workers

One of the biggest vulnerabilities was unsecured home Wi-Fi networks. Many employees never changed their router’s default password or updated firmware, leaving them exposed to cyber threats.

To fix this, Latitude implemented:

• Home security guidelines – A simple checklist for employees to update router passwords and enable firewall settings.
• Segregated Wi-Fi networks – Employees were trained to create separate Wi-Fi networks for work devices, reducing risk.
• Network monitoring policies – IT teams gained better visibility into remote access to detect suspicious activity early.

3. Implementing Zero-Trust Architecture

The organization needed better access controls, especially for sensitive patient data. Latitude designed a zero-trust framework that included:

• Multi-Factor Authentication (MFA) for all remote logins.
• Least Privilege Access – Employees only had access to the data they needed.
• Continuous security monitoring to detect and block suspicious activity.

Now, even if an attacker obtained an employee’s login credentials, they wouldn’t be able to access critical systems without additional verification.

4. Training Employees to Recognize Cyber Threats

Technology alone wasn’t enough - employees needed to understand their role in security. Latitude introduced:

• Live phishing simulations – Employees were trained to recognize and report phishing emails.
• Vishing awareness training – Workers learned how to identify phone scams and social engineering attempts.
• Incident response guidance – Clear reporting channels ensured employees knew what to do if they suspected a security issue.

The results were immediate: The number of employees falling for phishing attacks dropped by 85% in the first six months.

The Results: A Secure, Productive Remote Workforce

By partnering with Latitude, the healthcare organization transformed its remote work security strategy.

• Assured HIPAA compliance for remote employees.
• Reduced third-party and personal device risks by 60% through improved BYOD controls.
• Cut phishing simulation failure rates by 85% thanks to proactive security training.
• Created a scalable, future-proof security program that could grow with the organization.

?The Latitude Difference

Unlike other cybersecurity firms that rely on automated solutions or check-the-box compliance, Latitude provided a hands-on, strategic approach that was tailored to the company’s unique needs.

• We took the time to understand the company’s specific risks and challenges.
• We created a remote work security framework that was both practical and scalable.
• We delivered ongoing guidance, training, and real-world security improvements.

Now, this healthcare provider isn’t just compliant—they’re secure, resilient, and confident in their remote work strategy.

Are You Struggling with Remote Work Security? Let’s Talk.

If your business is facing remote work security challenges, you don’t have to tackle them alone. Latitude can help you build a stronger, more secure workforce without disrupting productivity.

Connect with Latitude today to start building your remote security strategy.