Circular Error and Circular Success

Life philosophically is a journey of a circular motion. Any careful study of life will reveal the life, full of events covering Defeat and Victory, Elation and Dejection, Success and Failure. It is not always binary but the pattern over the period will reveal this sequence are all mostly in circular motion. Generally, this circular motion follows a clockwise pathway. ?It is very rare where we find any anti clock movement. It sounds like journey back word in life in a time machine, where apparently marginals take over so called stronger, wisdom takes over adversary, stability takes over anarchy and finally change takes over dogmatism. These transformations are rare but does not mean impossible. These Anti clock changes essentially follows a regime of repetitive mistakes. I am calling it “Circular Error”. The poetic justice happens when “Circular Error” is decimated by “Circular Success”. This is a rare feat in any field and rarest of rare case in the field of Business.

Before we go into this story let me tell you about pre cursor to “Circular Error”. Error is a pillar of success, but repeated errors are the death nails. It creates an environment of make-belief world where truth becomes futile toils of fools and errors become dreamers’ paradise. The consequences are devastating. Run of this false paradise we come across often few following evils:

A)????? Ego: The wrong estimation of self-importance over our surrounding environment can be called ego. We always think we are inseparable, indispensable and therefore immortal. In the process ego sets in and make the person blind about surrounding environment.

B)????? Manage Vs. Manoeuvre: Manage is always short term whereas maneuver is acting upon situation post analysing whether it has short term or long-term impact. In the case of blind manoeuvre, it always tends to manage? the situation as stop gap arrangement. Thus, the problem recurs quite often.

C)????? Disconnected with People: The greatest indicator of failure or success comes from Employees and People connected with the Business. Error often occurs when we make mistake of reading the mind of People and stop working with People. It may not be possible to do good to Business at large , working in isolation.

D)????? Addicted to Past: Addiction to past is a melancholic syndrome, creates impediment to take initiative to initiate change. Most importantly if this addiction becomes predominant to the head of institution, then, the actions for initiating changes will be also discouraged, therefore Company will stop to grow. Past is good to look at but dangerous to stay .

E)?????? Acknowledging the Failure: Acknowledgement of failure is imperative in the learning curve for the institution. In fact, acknowledgement is the very first step to take corrective action against future failures. Unfortunately, mere non-acknowledgement will not only close the door for corrective measures, the future initiative for doing some thing new will also cease to exist.

F)?????? Apathy to change:? The feature of change is flexibility. Any institution cannot live under heavy seismicity of continuous disruption unless flexibility and change is a built-in feature in the system. Moreover, if head of the institution is dogmatic and stubborn then elasticity will go and institution become stagnant .

G)????? Lack of Empathy: Empathy from leader of the institution is the greatest virtue which will keep all up and running but glued to the core of the institution. Unfortunately, in “Circle of Error” empathy is a rarity. ?In this situation head of the institution remains always on ivory tower looking down to universe below as inferior subaltern strata and disconnected from reality. ??????

???????????All of these attributes shown by the top management and leader make a company sloth and virtually regressive.

To revise this impasse, we often see a stronger force come in normal circumstances and fill the gap . But in this case, takeover of the mighty octogenarian company has been done by its erstwhile subsidiary which was bought over and converted into a successful entity under the iconic leadership of the visionary. With the help of his wisdom and iconic leadership, within seven years the subsidiary of the old and stagnating company, was converted into a very successful Infrastructure company even after Demonetizsation, GST and lastly Covid disruption. This audacious move was possible with the motion of Anti clock “Circular Success “. Let’s look into few special features of “Circular Success” motion:

A.????? Never settle down: Success is always elusive and that comes to the entity or individual when someone runs for it. Settling down is always a situation of eternal mortal rest, which is never an attribute for a Going concern company. Challenging the present and pushing it to new heights is a continuous process which is emitting from circle of success.

B.?????? Contemporary on Technology and Vision: Success is always contemporary and most popular carrier of success is updated Technology. It always requires a judicious call to decide, whether it is prudent to investment on a technology before the turn or wait for the time to come. However, there is no doubt that investment of technology has no alternative.

C.?????? Inclusiveness: Circle of success encompasses everyone uniformly.? Everyone included in Circle. If we choose to be biased on inclusiveness in case sharing success ,the failure will always very democratically touch every one in the company.?

D.????? Employee fast plan: Employees are the main building block of success circle. Hungry body is not fit for Nirvana likewise unwell Employees are not fit to run the company. To make customer happy, employees should be happy first.

E.?????? Service: Service to customers is the Midas touch to make the entity upright in the most difficult time. Focus on quality of service first is the hallmark of sustainability as well. Unfortunately, in our old eco system we assume service is free and thereby non-value added. In circle of success and in contemporary times we have seen success starts with service and ends with service. Thus, service is the most valued tangible intangible in the success circle.

F.?????? Six P plan: Purpose, Plan, People, Process, Product and Profit are circular miles stone. Throughout this competitive run these miles stones come and comes repetitively. The circle of success goes bigger and bigger and these mile stones keep on appearing as the time passes by. The circle never ends as time does not stops.? The race of company or entity is long enough to cover our one life but these six flags will appear time and time again. Ignoring one of them will disrupt the circle.

G.????? Trust: Finally, Trust. This is the biggest attributes of any success story. The adhesive which keeps it all together is the factor of trust. There is a risk attached to trust but return of Trust is very high. The visionaries trust the Time, Trust the people and therefore Trust himself. ???

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These attributes I observed over a period of decade and tried to learn the finer parts of very fine fabric of Success and Failure. ?It is fascinating to see the infectious flow of Circle of Success till the over confidence pushes the patience as a practice of past. The courage and belief of overcoming problem appears to much hyper action thus avoidable. The sound of popular appreciation becomes louder, and silence of tireless repetitive detailing becomes monotony. Eventless normalcy loses arc light over eventful celebration and slowly Circle of Success starts slowing down. Being an accountant, this flow is very apparent to me thus I hope more and more anti clockwise movement of Circular Success make Tsunami in the field of Entrepreneurial journey.