CIG Civil Service College Course Earns International Accreditation

The Foundational Business Communication programme offered by the Civil Service College, Cayman Islands Government (CSC) has earned the highly respected City & Guilds ‘Assured’ status, marking a significant milestone for the college. City & Guilds Assured status is a globally recognized mark of quality, demonstrating that a course meets the highest standards of education and training. The rigorous assessment process evaluates the course's structure, content, delivery, and outcomes, ensuring that it aligns with international best practices.

This achievement is the latest example of the CSC’s commitment to delivering world-class education and training and is a testament to the course's quality, alignment to international standards and value to the Cayman Islands Civil Service.

Deputy Governor, Hon. Franz Manderson , in endorsing this programme, said “I am so proud of the many achievements of the CSC as it pursues its mandate to build capability within the Civil Service. These programmes empower our civil servants by giving them the skills and knowledge they need to succeed in their careers, to thrive by achieving their individual bests and to continuously expand their contributions while fulfilling our shared purpose of “making lives better”.? “I congratulate the civil servants who completed the first cohort of the programme and Director Monique Malcolm, Formal Education Facilitator Charla Hobson and the CSC’s dedicated team who continue to make these world-class learning opportunities possible,” he added.

Launched as a pilot in 2023, the Foundational Business Communication programme was designed to address the growing demand for communication skills within the Cayman Islands Civil Service. With a focus on implementing the fundamentals of written and oral communication in real business situations, and with an emphasis on reading, analysing and writing business communications, the course has already equipped many civil servants with the knowledge and practical experience needed to excel in their current roles and to pursue higher education, if desired.

Following the initial pilot, Formal Education Facilitator Charla Hobson has expanded the course offerings to include intermediate and advanced levels. “The CSC recognises the rich and diverse talent which exists within the Cayman Islands’ public sector. We are also aware of the skills that are in highest demand within the workplace and are committed to developing programmes which meet CIG’s needs internally whilst meeting quality standards globally. As a world-class institution, the CSC pursued the Assured status to demonstrate our commitment to developing content that resonates with civil servants and addresses their specific needs. We aim to deliver a high-quality educational experience that supports growth at all levels.”

For civil servants completing this programme, the assured status not only enhances the credibility of their skill set but also opens doors to greater career opportunities. The Civil Service College reinforces our reputation as a leading provider of education and work-based skills development in the Cayman Islands.

Ruth Sparks , Deputy Director of the Civil Service College, stated "Achieving City & Guilds Assured status is a proud moment for us. It reflects our dedication to providing the highest quality education to our civil servants, ensuring they are well-prepared to accelerate their careers and enhance their contribution in the workplace”.

The Civil Service College provides learning and development opportunities with the aim of building capability across the Civil Service. Learn more: https://www.gov.ky/csc/