The Chronicles of 7 Deadly Marketing Sins
Hemant Mishrra
Brand Strategist & Marketing Consultant | New Product Launch Expert | Founder Avissa & Neeti Brand Accelerator | Mentor to Startups & SMEs | Author
7 Marketing Sins That Will Haunt You... And How to Avoid Them?
Let's face it, marketing can feel like navigating a crowded Delhi bazaar blindfolded. You bump into competitors, dodge questionable touts (remember the "magic weight loss powder" guy?), and desperately hope to find that loyal customer who'll become your "Maa Durga" of sales. But sometimes, we marketers get a little, well, overzealous.
Enter the seven deadly sins of marketing, and believe me, I've committed them all!
Sin #1: The Impatient "Abhi Abhi"
We Indians love instant gratification. Need a saree delivered for tonight's Diwali puja? We expect it on our doorstep faster than a rogue firecracker. This impatience translates to marketing too. We blast out campaigns, expecting overnight sales like we're selling samosas at a wedding. But good marketing, like that perfect cup of filter coffee, takes time and careful brewing.
Sin #2: The "Me, Myself & I" Pitch
Have you ever been stuck at a wedding listening to that one uncle drone on about his achievements? Yeah, that's what "selfish" marketing feels like. We focus on our brand's history, awards (who remembers those?), and forget the real star: the customer! They care more about how your product will make their life easier than your CEO's childhood dream of selling chai.
Example:?Imagine a hair oil ad bragging about its "ancient formula" for 2 minutes, instead of showing how it tames frizzy hair like a pro on a scorching summer day in Mumbai.
Sin #3: The "Sannata" of Inconsistency
Picture this: you see a hilarious ad for a new phone brand featuring a dancing elephant. Cool, right? Then, the next ad is a dramatic black and white piece about innovation. Huh? Consistency is key in marketing. Think of yourself – wouldn't you trust a shop with a clear, recognizable brand voice over one that keeps changing its personality like a chameleon on a paisley shirt?
Sin #4: The Art of Stretching the Truth
Imagine you spot a mouthwatering ad for a "guaranteed 10 kg weight loss tea". Desperate times, you buy it, only to discover it's just fancy-packaged green tea. Ugh, the betrayal! In marketing, just like your neighborhood vegetable vendor, honesty wins long-term customers. Exaggerations and false promises are a faster way to lose trust than a politician right before elections.
Sin #5: The Angry "Don't You Know Who I Am?" Act
We all get frustrated when customers complain, or competitors play dirty. But yelling at potential buyers is the marketing equivalent of throwing a tantrum at a crowded bus stand. It's ugly, counterproductive, and makes you look like the one with the problem. Remember, customers hold the power, even the annoying ones.
Example:?Think of a brand responding to negative online reviews with defensive, all-caps rants, forgetting that screenshots last forever on the internet. How can you be so dumb ?
Sin #6: The Mystery of the Missing Value
Imagine your friend tries to convince you to try their new "revolutionary" juice. You ask, "what's in it?", expecting exotic fruits or superfoods. "Oh, it's a secret!" they reply. Would you buy it? No! People need to understand?why?they should choose you. Highlighting your product's value, whether it's cost savings or the joy it brings, is like displaying the tastiest mangoes at your market stall – enticing!
Sin #7: The "Let's Make Things Difficult" Strategy
"Click through 10 pages, upload 5 documents, and wait 3 days for a discount code." Ever abandoned an online purchase because of this? Complexity is the enemy of sales. Make buying from you smoother than buttering a fresh roti. Complicated sign-ups or confusing offers irritate customers more than a missed reservation on the Rajdhani Express.
Remember, these are guideposts for the path to marketing success. With a little humor, introspection, and a strong focus on serving your customers, you can avoid these pitfalls and build a brand with the loyalty of a family dosa recipe!
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10 个月Very well articulated Hemantji. I too confess committing all the 7 sins of marketing!