Chris Noring, Microsoft - AI and Business

This interview between Christoffer Noring and I ( Andrew Gaule ) covers how artificial intelligence is transforming Microsoft as a company and their business clients.

On Apple, Spotify, Google and other podcast platforms as "Gaule's Question Time"

Chris discusses Microsoft's pivot to becoming an "AI-first" company, evident through acquisitions like OpenAI and integrations across products like Office 365. He predicts that AI will change how companies interact with customers, shifting focus from search engine optimization to optimizing for surfaces where AI assistants showcase their business information and value. Significant organizational change management facilitated by "AI coaches" will enable companies to take advantage of the promise of AI. Andrew and Chris explore appropriate strategies for measuring return on investment from AI investments given that building core competency is also a strategic imperative. Underpinning these technology transformations is the need for humans to enhance communication skills to maximize productivity through AI augmentation.

To book a meeting to discuss where?we can add value to AI and Business?https://calendly.com/andrew-gaule/15min

Key Topic 1: Microsoft's Transition to AI

• Pivoting from Windows/Office to cloud and AI
• Major investments in models like GPT-3
• Acquisitions like OpenAI to access key technology
• Integrating AI capabilities across all products
• Gaming becoming a big focus area with Xbox

Key Topic 2: Business Model Changes

• Shift from optimizing for search engines to AI assistants
• Surfacing business value to AI assistants crucial
• Whole business model landscape will transform
• Identify parts of business to AI experiment with first

Key Topic 3: Getting Started with AI

• Hands-on workshops show value, build comfort
• Prototype use cases on no-code platforms first
• Start with natural language capabilities in tools used daily

Key Topic 4: Measuring AI Impact

• Hard historically to tie tech investments to business value
• Some AI tools like dashboards easier to measure ROI
• In many cases, maintaining competitiveness is the rationale

Key Topic 5: The Role of People

• Humans still central, guiding and directing the AI
• Communication skills becoming even more crucial
• Freed up time allows people to pivot to more value

Key Topic 6: Partnerships

• Need both technical and communication partners
• Change management a big requirement for success
• Likely "AI coaches" emerge to drive adoption

You can see the video of the webinar at Aimava - Purpose to Performance Channel. Book a one on one discussion of your requirements https://calendly.com/andrew-gaule/30min