Choosing the Right Vendor Partner

As technology and financial services continue to change rapidly, choosing the right vendor partner is crucial to your business. The company has to be able to adapt to your needs and support growth of revenues.

At TransAct, we keep our focus on the clients we serve. This may sound cliche, but it is why we are here.

We have always approached payment processing with three things in mind. Personal attention, custom solutions and financial security.

Personal Attention

In the growing digital and automated environment, we believe that humans matter and personal connections matter more. Being available to specifically answer your questions is always a priority.? Partnering with you, taking the time to listen to your needs is important to you, so we do that.

Providing one on one attention, in-person training, live customer service and our professional advice are all available. There is no queue, or automated, AI crafted response that may or may not get it right. No doubt, these tools will get better over time, but right now, they are no substitute for a personal phone call.

Custom Solutions

We always think out of the box. We know businesses, even franchises, are run by individuals who have opinions and preferences. Whether it is the data needed, the way you interact with customers or what software you use, there are choices.? It could be your thresholds for payment processing and if they go up or down based on the economic conditions.

A vendor partner takes the time to help make the right choices.

From POS systems and integrations with software creating efficiency, adopt and use what you like best. You are able to utilize the right tools from a wide variety of options to make your business successful – today, tomorrow and well into the future.

Financial Security

Each transaction process is based on trust. All systems and software used in the operation must be secure. Keeping PCI compliance as a top priority gives you and each customer peace of mind. Following the best practices, eliminating access points and reducing risk is essential. Software must be updated. Passwords need to be changed. Log ins have to be controlled.

Plus, when we see you have a risk or control point that may fail, we bring it to your attention. We help you make the decisions that will help to keep your business safe.

We cover each and every one of these points with each new client and when maintaining long term customers. The relationships created in our business are core to our vision of what payment processing should mean.

Learn More – Get In Touch

Need help? Want to change? Thinking of updating or adopting something new? Reach out. Schedule your next call with our team to help review what you need today, so we can help you be ready for the future. We look forward to becoming your vendor partner of choice.