A checklist for when you think about managers
Paul Matthews
Learning & Development Expert. Strategist, Author & Speaker. Architect of the People Alchemy Learning Workflow Platform. Helping L&D Professionals Make a Difference.
First Monday of the month = L&D Monday
The local line manager, and their input into the learning transfer process, are critical success factors for learning transfer. Consider how you can set things up so that the line manager wants to do this, as opposed to being forced to do it or doing nothing.
? Can they be held accountable for a measure that indicates the level of learning transfer?
? Does their job description include their role in supporting learning transfer?
? Does their manager support and promote the programme?
? Do the managers even want the programme?
? Do the managers see the learning programme as relevant?
? Were the managers involved in creating the programme?
? Do they have any sense of ownership of the programme or its content?
? Will the desired learning transfer help the managers meet their objectives?
? Do they understand their role in learning transfer?
? Do they see their learning transfer duties as an imposition or an integral part of the job?
? How are they, or could they, be rewarded for performing their learning transfer duties?
? What do the managers need to believe is true for them to participate in learning transfer?
? What do they need to believe is true for them to not wish to participate?
? How are they measured and thereby encouraged to prioritise their activities?
Take a few minutes to grab your favourite drink, sit quietly, and consider each item on this checklist for a current training programme.
Now, what are you going to do that's different?
AI Workforce | HRTech | LUCI? | Future of Work | EQ HR | Neuroplastician? (P.npn) | CIPD
2 年thank you Paul Matthews for this checklist. was thinking also about the delivery style of the Manager to the employees. do they understand the audience and business need for L&D and have they the EQ experience to transfer the knowledge for engagement and for post transfer and implementation and measure of ROI?
? eLearning developer ? Instructional designer ? Passionate about creating impactful training programmes ? Blended learning developer ? Helping organisations achieve outstanding customer experience
2 年Your point 'Were the managers involved in the programme?' particularly resonates. As a past line manager I had first-hand experience - the learning interventions developed with the support and input from line managers were a lot more successful than those without. Getting buy-in is key.
Senior HR Expert - Managing Consultant
2 年Agreat check list, and would help identify less than desir Ed outcomes in many cases.
Trainingsdesign Expertin für transferwirksame und evaluierbare Trainings | Trainingsdesign Academy | Trainingsdesign Consulting
2 年Thanks, this is valuable input for a call which is planned for tomorrow.