Checklist for IT admin and managers

These all are essentials for our overall working of IT & digital system and output is that all business users can work either from office or Work from home (WFH).

1.      Check network and its services

a.      Routers

b.      Firewall

c.      Switches

d.      Wireless controller & Wi-Fi APs

e.      Bandwidth usage, report on the same

2.      Check servers and health, working, services

a.      File server,

b.      Active directory

c.      Anti-Virus

d.      Backup servers/services

e.      ERP, CRM

3.      Check backup of

a.      All data backup normal

b.      Jobs

c.      if failed then re-run the job

4.      Storage

a.      Usage of storage

b.      Utilization and resource monitoring

5.      Overall remote monitoring of

a.      Services - DHCP, DNS, AD replication

b.      Servers - file server, database, ERP

c.      network components (switches, routers), network links

6.      email & communication system

a.      Email server (exchange, online cloud based)

b.      Collaboration server (MS Teams, SFB etc.)

7.      Database

a.      Replication

b.      Backup

c.      Active /passive working well

8.      DR & BCP

a.      Network link

b.      Replication, status of data sync/replication

c.      Readiness of DR, if need to switch

d.      Last test and result of that

9.      Information security

a.      Over all data leakage protection

b.      Application security

c.      If ftp, Sharepoint, portals are accessible from outside – security, monitoring of data access

10.  Virtualization

a.      Hosts are in proper health

b.      High availability is configured and resources are well balanced on hosts

c.      Backup of entire configuration

d.      Vcenter (any controller server) must be in good shape and health

e.      Check if Fault tolerance is required and configured for any critical services

11.  Compliance

a.      Software

b.      Hardware

c.      Application

12.  Cloud services

a.      Network to reach

b.      Express route if there

c.      Bandwidth monitoring, if 80%+ than check for upgrade

d.      Cloud resource monitoring etc.

13.  Datacenter

a.      Racks – better connectivity

b.      Redundancy – power, cables, fiber etc.

c.      Overall power supply thru UPS, Raw power grid

d.      Environment control – temp, humidity, security, fire safety

e.      Physical security of resources

These up to date proper monitoring and remote work will avoid visiting office and make you safe from unwanted outside touch & infection.