Check Out Why Social Media Is Important In Digital Marketing?

Check Out Why Social Media Is Important In Digital Marketing?

What Is Marketing ?

Marketing has always been an integral part of every growing industry. The perfect mode of communication between your target audience and the industry is marketing. Similarly, Digital marketing is nothing but the promotional activities that the company uses to sell their products and services through different electronic media. There are various electronic media used overall. But the most popular one is the role of social media is marketing.

About Social Media

Now, what is social media and how it helps? Comes the next question. Social media is nothing but a complete collection of different online communication channels which individual’s share and exchange information with other people. Also building communities and relationships helps here. In simple words, word of marketing mouth is social media. Due to multiple options in social media, it becomes easier for companies to connect with people and advertise their products on a broader perspective.

This way you cannot imagine the digital marketing industry without social media! Social media and its role in marketing go hand in hand with developing a successful business. Seeking and improvising business also comes under social media.

Understand the role of social media in marketing strategy through the following points:

?   Know Your Business Closely:

With the help of social networking sites, you create a base for yourself. Adding people to your group, connecting with them, knowing them personally helps to design your product according to their need.

?   Actively Responding To Audience Queries & Requirements:

Through social media, there is more transparency. You can see the kind of feedback people are giving and revert back. If they like your product they rate it well. But similarly, if they are not satisfied, you can just resolve their queries by replacing the product or providing some solution. This helps in growing the brand name and keeping up standards.

?   Increase In Number of Sales:

Best offers, discounts and a proper understanding of the customer base, automatically drive more sales to your company. Once you understand what the customer needs, then the cake is all yours.

?   Social Media Is Completely Free Service:

With the usage of the internet, you can download the social media app which you require and then install it. Once installed, sign up to the account and start using it. The service is free and will not charge you a penny.

?   Creating Strong Brand Awareness:

If you have a strong page with your product/ service details, people will connect through it. Your product will receive feedback and suggestions as well. Through this, the brand name will increase. Company’s content and their voice will be visible through social media pages.

?   Gaining Loyalty For All Your Products:

Once the brand awareness is built, people will know the quality of the product/service that the company offers. This trust between product and buyer relies on loyalty and clarity of the company

?   Increase In Conversion Rates:

When the company people post an update or the service/ product, it will create an urge in people to click, to know more about product and services. This also makes the person buy the product. Thus, the process helps is getting more conversion.

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Varsha Srinivasan

Meal Planning Coach || Nutritionist

5 年

Good one Nidhi!

Poorvi Sardar

Communications Manager: Making wellbeing SaaSy for workplaces

5 年

Nice one nidhi! Maybe you can highlight the strengths of different online platforms(FB, Instagram, Twitter and Linkedin) as marketing tools..would love to know how best we can use each of them for marketing purposes :)

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