Chatting up Conversions: The psychology behind #chatbot success!
Hello #linkedinfamily
Are you looking for a way to increase sales and conversions on your website?
Well, look no further than conversational AI chatbots!
That’s right – these automated chatbots can help boost your conversion rate in ways you never thought possible.
Let’s take a closer look at how they work and why they have become so popular. First of all, let’s talk about what exactly a conversational AI chatbot is. In simple terms, it is an artificial intelligence application that uses natural language processing (NLP) technology to interact with users. It can understand user input, respond appropriately by providing relevant information, and even suggest products or services based on customer behavior or preferences.
So why are people turning towards these chatbots for their websites?
There are several reasons. Firstly, it provides users with faster customer service since there is no need to wait on hold; Secondly, consumers feel more comfortable speaking directly with an automated system than interacting with a human representative; Thirdly, customers don’t have to worry about dealing with language barriers as most of these systems offer multilingual support; and finally – perhaps most importantly – using this type of technology has been proven to dramatically increase conversions rates due to its ability to engage visitors in meaningful conversations that lead them down the sales funnel.
Now let us turn our attention towards the psychology behind this phenomenon - Why do people seem drawn towards having conversations with virtual agents instead of humans?
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The answer lies in something called ‘the uncanny valley theory’. This concept suggests that when something looks like it could be alive but isn’t quite perfect (such as robots), then we tend to trust them more than if it was realistic but still obviously not real (like animatronics).
As such, when presented with something like a chatbot that appears human-like yet clearly isn’t real life person -- we feel reassured because we know there won’t be any emotional responses from them or any judgments made against us for asking certain questions. Plus, we also get the benefit of being able to ask whatever question comes into our mind without feeling embarrassed or awkward about it - making conversation much easier overall!
In conclusion, conversational AI chatbots are becoming increasingly popular among businesses that want an efficient way to provide customer service while boosting their conversion rates at the same time. With advanced conversational sales AI - Convert by Oriserve, you can supercharge your conversions and accelerate sales through contextual and human-like conversations. With access to conversational analytics and insights, you can automate up-selling and cross-selling at scale to improve customer lifetime values.?
By understanding how humans react psychologically when interacting with digital assistants, companies can better leverage these technologies for maximum impact.
So go ahead and give it a try.