ChatGPT: What does it mean for the professional world?

It’s hard to escape the growing topic of ChatGPT. It’s kicked up quite a storm and is causing big debates in multiple industries. For those of you who don’t know, ChatGPT is AI (artificial intelligence) that is said to ‘generate human-like responses’ to any queries it is presented with (think chatbots on a normal website, but a lot smarter). Unlike a chatbot, ChatGPT goes one step further in answering specific questions and writing detailed responses. Given this article is all about ChatGPT, I figured I’d ask it to describe itself. Here’s what it came back with:

“ChatGPT is a large language model developed by OpenAI based on GPT architecture. It is a deep learning model that is trained on vast amounts of text data and can generate human-like responses to a wide range of prompts.”

This is a seriously exciting development in the world of tech. But how will this impact the professional world?

ChatGPT is undeniably smart, however there is one thing it lacks: the human factor. In the professional world, we know that people buy people, and consumers are willing to pay a premium for top rated and experienced individuals.

Paying for a service is just as much about the rapport you have with that person as with the service itself. Whether it’s fixing your car, writing a will or doing your tax return: having a person you like, and trust is a huge factor. AI removes any personal service that professionals can provide. We have all had the frustrations of being on hold and a robot answers – while it may be able to help, we want to speak to a human! This is a key consideration that is being overlooked by ChatGPT at this present time and is an ultimate limitation for AI.?

There are, however, other areas that AI is taking over. An example is photography – you can now pay online to have professional headshots done, with AI taking regular photos and transforming them into something professional (though bear in mind only 2/20 will be useable, with the rest giving you a couple of extra hands and eyes!)

Variables also must be considered here. If you enter too many variables into your question, AI cannot respond to all. If I ask ChatGPT to write me an article with the positives and negatives of AI, appropriate for a wide audience and to be posted on LinkedIn, with considerations of the professional world… it can’t cope. This is another example of where the human factor is important.

For research purposes, ChatGPT has been asked to produce an article on how ChatGPT will impact the professional world, and the following was produced:

“As an AI language model, ChatGPT has the potential to impact the professional world in a number of ways. Here are a few possible ways ChatGPT could change the professional landscape:

1.?????Enhanced communication: ChatGPT could improve communication in the workplace by providing a more efficient way for professionals to interact with each other. With the ability to process large amounts of data quickly and accurately, ChatGPT could help professionals in various fields make more informed decisions and communicate more effectively with each other.

2.?????Personalized support: ChatGPT could also provide personalized support to professionals in various fields. For example, ChatGPT could be programmed to provide personalized feedback to educators, coaches, or managers to help them improve their performance.

3.?????Automation: ChatGPT could be used to automate tasks that are repetitive or time-consuming. This could free up professionals to focus on more complex tasks, leading to increased productivity and efficiency.

4.?????Improved customer service: ChatGPT could also be used to improve customer service by providing quick and accurate responses to customer inquiries. This could lead to increased customer satisfaction and loyalty.”

You may have noticed that this is an American platform, which brings us onto another limitation for the UK professional world when it comes to UK law etc. However, how long will it be before this is redesigned to be applicable for the UK??

ChatGPT is a great tool for many things. Whether it’s writing a LinkedIn post or finding the right way to word a delicate email, the possibilities are endless. However, when it comes to the world of legal and finance, I think we have a long way to go before we’ll be replaced by robots!

We can’t predict the future of course, but here’s what ChatGPT had to say on the matter:

“Predicting the future of AI is always challenging, as it is a rapidly developing field with new breakthroughs and advancements happening all the time. However, based on current trends and developments, here are some possibilities for where AI might be in five years:

1.??????More pervasive use: AI is likely to become even more pervasive in various industries and sectors. We might see more AI-powered devices and applications in our homes, workplaces, and communities.

2.?????Increased automation: AI is likely to play an increasingly important role in automation and the optimization of workflows and processes. This could result in more streamlined and efficient operations for businesses and organizations.

3.?????Improved natural language processing: AI is expected to make significant strides in natural language processing and understanding. This could lead to more advanced voice assistants, chatbots, and other language-based AI applications.

4.?????Advancements in machine learning: Machine learning is a key aspect of AI, and we can expect significant advancements in this field over the next five years. This could lead to more accurate predictions and recommendations in areas such as healthcare, finance, and transportation.

5.?????Ethical considerations: As AI becomes more integrated into society, there will likely be increasing attention paid to the ethical implications of its use. This could lead to new regulations, guidelines, and frameworks to ensure that AI is used in responsible and beneficial ways.

Overall, AI is expected to continue to advance rapidly in the next five years, and we can expect to see its impact felt across a wide range of industries and applications.”

In conclusion, should working professionals be panicking about their jobs being taken over by AI? Probably not. Will it be interesting to see where we all end up in 5 years? Absolutely.