Will ChatGPT ‘Revolutionize’ Digital Government?
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Will ChatGPT ‘Revolutionize’ Digital Government?
"The next generation of AI, which includes ChatGPT, has the potential to revolutionize the way governments interact with their citizens." That assessment comes from ChatGPT, in response to a prompt on ChatGPT’s effect on state government digital services. Conversely, Michael Ahn, an associate professor of public policy at the University of Massachusetts Boston, who’s studied the potential of language models, sees some challenges with ChatGPT and government.
Nev. Nurses Licensure Reciprocity Opposed by Labor Unions
Lawmakers in Nevada hope to remove barriers for out-of-state nurses to work in Nevada; with Assembly Bill 108 Nevada would join the Nurse Licensure Compact (NLC), enabling nurses in participating states to practice in those NLC states. Labor unions, however, argue that joining the compact only exacerbates the poor working conditions nurses face.
Improving Customer Service with Online Renewals
A Wisconsin regulatory agency shares how their focus on technology enhancements for online applications and renewals resulted in better customer service for Wisconsin residents. Regulation Matters: A CLEAR conversation interviews Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, about his agency's journey with a modernization initiative.
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