ChatGPT in Microsoft Bing and Azure OpenAI - Already Advancing Business Functionality!

As I wrote about ChatGPT a few weeks ago and noted some of the shortcomings of the functionality at the time (OpenAI ChatGPT had old/stale data, didn't provide any citations of sources where answers were derived, and was focused on just publicly available data not internal corporate data), within a few weeks, Microsoft has now addressed these limitations and then some.

ChatGPT in Microsoft Bing

In the past month, Microsoft has included ChatGPT into their Microsoft Bing Web search and mobile app. Unlike OpenAI's ChatGPT that is not connected to the Internet and has an injection of data that is a couple years old, Microsoft's Bing ChatGPT "is" connected to the Internet, and in a variety of test queries is responding with current facts, articles, and data sources for reference.

Bing's ChatGPT goes beyond just doing a Web search that provides the typical list of clickable sites to go find the information being queried, what Bing's ChatGPT provides is a fully formed response that provides footnotes that takes you to the source site and pages where Bing gathered its information for the response.

This allows you to read the source information to confirm whether you would make the same or similar statement that Bing/ChatGPT is doing so you're not caught off guard noting something that is inaccurate or unsupported by references.

Azure OpenAI and Azure Cognitive Services

Additionally, Microsoft has integrated ChatGPT into its Azure OpenAI environment that allows for the ability to extend search beyond just public information out on the Internet, but the beginning of input derived from internal enterprise/corporate data sources!

In Microsoft's Blogpost on the integration of Azure OpenAI with its Cognitive Search, the idea of "chatting with your own data" brings forward the functional business need of getting value out of ChatGPT's natural language artificial intelligence capabilities from internal business data.

Wrap-up

We're still working through several pilot and proof of concept models for enterprises leveraging the ChatGPT functionality, however in just a few weeks we've gone from a "cute" conceptual technology, to one that addresses immediate concerns and limitations, so we're heading in the right direction of a tool and resource that'll start producing functional business results out of the platform.

Cloud-speed cuts down the development and "to market" time of things from months/years of days/weeks, bringing innovation and functional solutions to the fingertips of business users. SO many possibilities being pursued with this ChatGPT technology, more to be shared upcoming.