ChatGPT Explained for non-Tech savvy employees
ChatGPT stands for Chat Generative Pre-trained Transformer, which is a program based on natural language processing and artificial neural networks to improve the human-tech interaction.
- It is an Artificial Intelligence (AI) model trained to respond to human queries in a conversational way. This means it cannot do more than.... chat. You'll ask questions and it will only answer based on the information it has been trained on.
- It does not recognize emotions and context. While it will give reasonable responses/chats to a large extent, you need to be careful on the interaction limits. Issuing multiple subsequent queries makes the generative pre-trained transformer lose track eventually, making it irrelevant in your 'conversation'.
- It should enhance your productivity, not replace your thinking. It will make suggestions but it will not do your reports or write your emails. (TIP: If you rely much on Microsoft products, the company will be releasing COPILOT soon, which will allow you automate tasks on Excel, PowerPoint, Outlook, Teams, Word, and more.... Check out for updates).
- Not all responses are correct. Yes! You need to fact-check and verify the responses based on your context.
Great use cases ChatGPT in the workplace:
- For HR, you can easily produce templates for regular memos, disciplinary summons, etc. Just ask chatGPT "write a memo to company employees on attendance and absence management" and you will have a template that you can customize for official communication
- For all employees, you can initiate conversations with the program on mental wellness, interpersonal relationships with employees, etc to have guidelines for personal development.
- For Excel lovers, you can have structures of formulas that will make your work a lot easier in automating templates.
- For programmers and data guys... you can have help with code in any programming language to the extent that you specify your queries.
Overall, ChatGPT is a great product which is geared towards making human-tech interaction a lot easier. However, tread carefully because AI is emotionless, lacks context, and may give non-factual information.