ChatGPT is everywhere nowadays
AI is our future. That's for sure!
Today, I started using Chatbase.co to create a custom GPT chatbot for our business.
It's capabilities are to engage customers, help them finding their way on the webshop and provide them meaningful information about our business. This is not only helpful for the clients, but gives the employees more time to focus on priorities rather than repeatedly reply to the same questions over and over again.
The advantage here is that this chatbot is augmented with learning skills to get better and beter over time and provide the most human like, creative answers. Any answer that doesn't look right? You can easily retrain the chatbot to provide the correct answer.
As this is a LLM, the answers provided can be in any language. So even if your customer doesn't speak your language, the same expert service is given to your customer.
Wanna check it out? Check our website: https://small-happiness.be and press the chat bubble. (Our website is available in Dutch and French, but of course, the chatbot can answer you in any language). Please feel free to test it and leave any suggestions in the comments.
More information about Chatbase can be found on https://chatbase.co
Overall, I am happy to be able to experiment with AI and cannot imagine our future without it.