ChatGPT for Enterprise Corporations: Leveraging AI Conversations Safely

ChatGPT, an advanced conversational AI program, has gained significant attention for its ability to engage in intelligent conversations with people. It utilizes cutting-edge Artificial Intelligence technology to understand questions, provide helpful answers, and discuss a wide range of topics. Many individuals have embraced ChatGPT as a valuable tool for work-related tasks like drafting emails, generating articles, creating presentations, answering questions, and even developing code. However, it's important to consider the potential risks associated with improper usage of ChatGPT, which can potentially harm your company.

One key concern lies in ChatGPT's training process, which involves analyzing internet data and user interactions. This poses risks for Enterprise Companies, particularly when it comes to proprietary information. Confidential customer details, trade secrets, sensitive business information, and proprietary code or algorithms shared with the chatbot could be accessed and reviewed by ChatGPT's trainers and in turn can get shared to the public domain. Recent incidents, such as Samsung's ban on ChatGPT due to employees troubleshooting proprietary code and summarizing internal meeting notes, have prompted several companies including Apple, Bank of America, Citigroup, Goldman Sachs, and Verizon to impose bans on ChatGPT.

Fortunately, Azure OpenAI provides a secure solution for Enterprise Companies to leverage ChatGPT while protecting proprietary data. Here's how Azure OpenAI ensures a secure environment:

1. Utilization of company data: Azure OpenAI exclusively uses data stored within your company's own storage infrastructure. This ensures that your proprietary information remains within your organization, safeguarding it from external access.

2. Internal system improvement: With Azure OpenAI, the system enhances its capabilities internally without sharing training data on the public internet. Your company's data remains confidential and is not utilized to improve the system beyond your organization's boundaries.

By leveraging Azure OpenAI, you can harness the power of ChatGPT while maintaining control and security over your proprietary data. Think of it as a tailored and exclusive version of ChatGPT designed to meet your specific needs and protect your valuable assets.

To illustrate the benefits of Azure OpenAI, consider the example (image shown at the top of this article) of a 30-page Employee Handbook created for Ziggy Corporation. The handbook contains pertinent information such as employee benefits, company policies, mission vision statements, and more. The chatbot can now answer questions related to the handbook and other company data uploaded to the system. All information, including the handbook and training data, is securely stored in your company's Azure account.

If you'd like to learn more about how Azure OpenAI works, how the demo I created operates in action, and how it can benefit your company, feel free to send me a direct message (DM) for further information.