ChatGPT can help workers, instead of replacing them
TechInformed
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If businesses are using AI to take over job processes, how can employees work with it to keep their position?
Since November’s unveiling of OpenAI’s AI chatbot, ChatGPT, almost 70% of workers fear losing their jobs to artificial intelligence, according to a recent Resume study.
While the anxiety of robots and automation taking over may have been something of sci-fi movies in the past, now, many are seeing the effects in real time. BT, for example, announced in May that it was to replace 10,000 of its jobs with AI, and IBM said it was to pause hiring and replace roles with AI, too.
In the case of ChatGPT, those in the study are still sceptical about how it could replace humans, particularly writers and engineers. Although the AI’s writing and planning is remarkable, it has proven to lack accuracy and a human-like tone of voice.
Nevertheless, writers, engineers, and C-suites alike are still weaving the AI chatbot into their workflows and using it to their advantage.
Chetna Mahajan, chief digital information officer at digital analytic firm Amplitude, says she expects to see CIOs leveraging the AI tool to generate documentation on business processes, develop technical design and training, insert code comments, and create test cases.
“This will not only accelerate delivery, but also reduce time-to-value for businesses significantly,” Mahajan enthuses.