ChatGPT, AI Resources, & New Features ??

ChatGPT, AI Resources, & New Features ??

For a moment, pause and think about AI and ChatGPT's impact in the first few months of 2023. Businesses everywhere seem to be adopting this capability to streamline routine tasks and improve efficiency with everyday deliverables.

In our May newsletter, we are here to talk about all things AI and uncover how Botsplash is working to integrate ChatGPT's amazing capability. Will it replace mankind like many believe? We doubt it. But we do appreciate the value it can bring to our clients through new features and capabilities within our platform. If you would like a demo of the general capabilities and AI-specific features within Botsplash,?click here?or check out some of the resources provided below.

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The Botsplash Blurb: Convenient Engagement Summaries

The Botsplash Blurb provides convenient AI snippets summarizing past conversations. These Blurbs provide busy agents with reference points needed to easily re-engage with a customer. Built into Botsplash, there is no additional setup or configuration required. This blog highlights some of the defining capabilities and use cases of this new feature. CLICK TO READ

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Botsplash Talks: ChatGPT

In the sixth installment of Botsplash Talks, Aru Anavekar (CEO) and Willem Osuch (Product Marketer) sit down to talk ChatGPT and its impact on the SaaS industry. In this episode, they outline ChatGPT's effect on SaaS-based services and products and how Botsplash incorporates ChatGPT to provide more robust communication solutions. CLICK TO WATCH

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Register for our May Webinar! ??

TOPIC: Consumer Experience and Conversions

Register today for our May webinar! This online panel event will shine a light on the best ways to enhance consumer experience while maximizing conversions. Some topics of discussion include:

  • The importance of consumer experience
  • Best practices for delivering customer learning material
  • How happy customers correlate with better conversations

Click the link below to register. We will randomly select two winners during the event to win one of two books we’re giving away. We look forward to seeing everyone on May 11th! CLICK TO REGISTER

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Who Knows Botsplash Better: ChatGPT or Our Founder?

We asked our Founder, Aru Anavekar, a series of questions specific to the Botsplash platform. Once we received her responses, we asked ChatGPT the same prompts to see how each compares. The results are eerily similar. CLICK TO READ

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April Botsplash TV Episode Recap

Check out all of our April Botsplash TV episodes below. Be sure to like and subscribe to all platforms to stay up to date! Look out for new videos every Wednesday. ??

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How AI Will Change Customer Support in 2023

Advancements in algorithms, data storage, and computing power has brought AI to the top of the leaderboard in recent years. As we continue into 2023, what will AI look like in the future, and how will it impact the customer support process throughout all industries? Read about our thoughts here! CLICK TO READ

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??Feature Spotlight: The “Blurb”??

New to the Botsplash platform is the “Blurb,” AI-generated summaries for users. The Blurb harnesses the power of OpenAI’s GPT-4 model to provide brief and easily digestible snippets for agents to reference when re-engaging with customers. Learn more about this new feature here. CLICK TO LEARN MORE

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Splash Zone

On April 20th, 2023, Botsplash hosted its second “Chat, Chew, and Brew” networking event at the Olde Mecklenburg Brewery. For everyone who came out, it was great meeting you! We made many positive new connections and look forward to staying in touch with you. If you weren't able to make it,?please join our Meetup group?to join us for the next one on June 22, 2023.

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