Charting Talent Flows : A Strategic Guide
Crystal Lay
Global Employer Branding & I/O Psych Executive ? Chief Executive @ GBS & EB @ Zoom, NW ? MBA, MSc IOP Candidate ? Speaker, Writer ? #Neurodivergence Researcher ? Board Member, Freddie Ford, SSD PAC ? APA, SIOP, AIVA
Earlier this week, I wrote about understanding talent flows. Understanding talent flows is an essential component of the research phase of Employer Value Proposition (EVP) development and key to optimizing your talent strategy. I outlined how in today’s dynamic business environment, knowing how talent moves into, within, and out of your organization gives you a competitive edge. In this article, we move into how to actually track talent flows effectively, to gain actionable insights and data-driven strategies that will help you stay ahead.
1. HR Analytics Platforms
To track talent flows efficiently, start with your HR analytics platform (such as Workday, SAP SuccessFactors, or Oracle). Your system should provide comprehensive analytics capabilities to monitor employee movements. Implement an applicant tracking system (ATS) to keep a pulse on candidate sourcing and hiring trends. By leveraging these tools, you can gather valuable data on hires, promotions, transfers, and exits, giving you a clear picture of your talent landscape.
2. Internal Data Collection
Regularly updating and analyzing internal employee data is a great way to get talent flow data. Conduct exit interviews to understand why employees leave, which will help you identify patterns that can inform both your talent attraction and retention strategies. Look for trends in hires, promotions, and internal transfers as well. This data will help you understand the internal mobility of your workforce and pinpoint areas for improvement, as well as help you refine and align attraction messaging to workforce experience.
3. Surveys and Feedback
Employee feedback is a goldmine of insights. Conduct regular surveys to gauge job satisfaction, engagement, and reasons for considering external opportunities. As survey fatigue is real, it is generally repetitive, long surveys which become problematic. Using pulse surveys to stay informed about employee sentiment in real-time can help. This ongoing feedback loop allows you to address issues promptly and enhance the employee experience, fostering a culture of transparency and continuous improvement.
4. External Market Data
Keeping an eye on your external competitive market is equally important. Analyze labor market data and industry reports to understand broader trends and competitive movements. Platforms like LinkedIn Talent Insights and Glassdoor can provide help valuable information on competitor hiring trends and employee reviews. DataUSA.io is another great source for information for those working on talent attraction in the United States. Maintaining an external perspective helps you benchmark your organization against others and adjust your strategies accordingly.
5. Geographic Analysis
Geographic talent flows must not be ignored in a globalized economy. Track the geographic origin of applicants and hires to identify trends in talent movement across regions. Utilize relocation and remote work data to understand these flows better. Developing policies that attract talent from diverse locations and managing relocations effectively can reduce the stagnation of "group think" and give your organization a significant competitive edge.
6. Benchmarking
Regular benchmarking is necessary to stay competitive. Compare your organization’s compensation, benefits, and career development programs against industry standards. Participate in industry surveys and studies to see how your talent flow metrics stack up against peers. This comparative analysis can highlight areas where you can improve and help you attract and retain top talent.
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7. Predictive Analytics
Predictive analytics can transform your talent management approach and I highly recommend all organizations invest in it for all stages of the employment lifecycle. Implement these tools to identify potential head-to-head talent losses (which you find through competitive analysis), as well as flight risks within your organization and proactively address retention challenges. Machine learning models can forecast future talent needs and movements based on historical data, enabling you to plan more effectively. By predicting trends before they happen, you can stay ahead of the curve.
8. Talent Flow Dashboards
Creating real-time dashboards to visualize and monitor key talent flow metrics is a game-changer. Use data visualization tools like Tableau or Power BI to present insights in an easily digestible format. These dashboards can track hiring rates, turnover rates, and internal mobility rates, providing a clear and immediate understanding of your talent flows from the attraction stage to exit.
Integrating Talent Flow Analysis into Your Strategy
Mastering talent flows requires a holistic approach that blends external and internal data. By leveraging data analytics, you can identify patterns, predict future needs, and develop strategies to address talent gaps. Predictive analytics can help you identify potential flight risks among high performers, enabling proactive retention efforts.
Practical Application
Create a talent flow dashboard to track key metrics related to competitive, geographic, and internal flows. This real-time tool provides insights into where your talent is coming from, where it's headed, overall workforce health, and how it's moving within your organization, empowering you to make informed decisions.
Conclusion
While, yes, a compelling EVP is a key component of a strong employer brand program, it is not the only component. Understanding talent flows provides a strategic advantage in workforce management. By examining competitive, geographic, and internal talent flows, you can attract, retain, and develop the talent needed to thrive in a dynamic business environment.
Need help getting started? No problem. Let's chat! Send me a message or get in touch via the GBS website.