Charting New Horizons: A Chronicle of Rezo.ai Recent Milestones
No great achievement happens in isolation, it’s built through the dedication, trust, and effort of many. Rezo.ai story is one of teamwork, trust, and relentless effort, helping us pave the way and rise as a leader in CX.
As we reflect on the past few months, we’re excited to celebrate the remarkable journey we’ve had at Rezo.ai . During this time, we’ve made significant strides, with each achievement showcasing our commitment to what we do best: Elevating customer experiences for businesses.?
In this edition, we’ll recap our key accomplishments from industry awards to upgrading our security protocols, all of which have transformed how we serve our clients. Join us as we celebrate our progress and look ahead to an even brighter future ??
Nasscom Emerge 50: Pioneering Change in Customer Experience
We are excited to share that Rezo.ai has recently achieved a significant milestone! We’ve been recognized among India’s top deep-tech innovators at the NASSCOM Emerge 50 Awards 2024 . This recognition reflects the relentless efforts we've invested in transforming contact center operations and customer engagement with AI-powered solutions.
As we continue to evolve, our focus remains on leveraging advanced technologies to enhance customer engagement and improve operational efficiencies. This award highlights the importance of innovation in addressing real-world challenges, and we are grateful to be part of this journey alongside our talented team and dedicated partners.
Want to be part of our journey? Partner with us today!
L'Oréal SAPMENA Big Bang Beauty Tech Innovation Program
Our journey of achievements continues! Out of 1,900+ SAPMENA companies that applied, we proudly ranked in the top 10 to showcase our AI solution at L'Oreal in Singapore.?
Our team showcased how our cutting-edge AI solutions revolutionize customer interactions and optimize contact center operations. With a focus on efficiency, automation, and actionable insights, our technology demonstrated the future of beauty industry interactions.?
Expanding Horizons with NASSCOM InnoTrek 2024?
Building on our recent milestones, Rezo.ai participated in the NASSCOM InnoTrek program US edition , a global market access initiative tailored for India’s DeepTech startups. The program provided us with an immersive experience in the Silicon Valley ecosystem, offering access to industry leaders, investors, and potential partners. ?
This program offered deep insights into emerging market trends, regulatory frameworks, and strategies for building sustainable growth. The experience reinforces our belief that the future of customer interactions lies in intelligent automation.?
At Rezo.ai , we are not just adapting to market shifts-we are shaping them, ensuring businesses are equipped with the tools and insights needed to thrive in a dynamic, customer-centric world.?
Want to stay ahead of the curve? Check out our newest updates!
SOC 2 Type II Certified: Your Data Security, Our Priority
Rezo.ai has recently achieved SOC 2 Type II certification, reinforcing its commitment to data security and operational integrity.
SOC 2 Type II compliance is crucial for organizations in the technology and service sectors, particularly those handling sensitive customer data.
This certification evaluates the effectiveness of a company's internal controls over a defined period, focusing on five Trust Service Criteria (TSC): security, availability, processing integrity, confidentiality, and privacy. For our clients, this certification ensures that the organization has robust measures in place to protect their data against unauthorized access and breaches.
Your trust empowers us to innovate, and this certification is a result of our commitment to deliver exceptional value.
TOI in Conversation with Manish Gupta: The Vision Behind Rezo.ai
In a recent interview with the Times of India , Our founder, Manish Gupta , shared the inspiring journey of Rezo.ai —born from the chaos of call centers where customers were left frustrated by long waits and uninformed agents. Recognizing these pain points, we set out to transform customer interactions with our innovative Conversational AI Solution .
Manish highlighted how conversational AI is more than just a tool - it's a catalyst for change. By freeing agents from mundane tasks, we empower them to tackle complex queries with empathy and insight, leading to richer customer experiences. Our partnership with Livguard stands as a testament to this transformation; together, we’ve achieved a remarkable 3.46x boost in efficiency, allowing Livguard to redirect focus toward what truly matters: Their Customers.
A Great Place to Work, Two Years in a Row!
"Great things in business are never done by one person; they’re done by a team of people."?
In line with this belief, we are pleased to share that Rezo.ai has been recognized as a Great Place to Work for the second consecutive year. This recognition underscores our commitment to creating a work environment where every employee feels respected and valued.?
By inculcating a culture of collaboration, inclusivity, and continuous learning, we enhance not only employee well-being but also our capacity to provide exceptional customer service.?
We extend our heartfelt gratitude to our talented team for making this recognition possible. Together, we are not just building a great company; we are creating a community that values excellence in innovation.
As we continue to push the boundaries of what’s possible, we invite you to experience the future of contact center efficiency with Rezo.ai , empowering your business to get a competitive edge through the transformative power of AI!
Book a Free Demo Now: https://www.rezo.ai/contact-us
Thank you for being a part of this journey with us. Stay tuned for more exciting updates in our next newsletter!