Chart of the Day: Scan awareness

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Nearly 75% of US adults have not used or heard of cashierless checkout

Just?14%?of US adults regularly use cashierless checkout, like mobile scan-and-go and just-walk-out technologies. That figure is higher among 18- to 34-year-olds, at?21%, while only?6%?of 55- to 65-year-olds use the tech routinely.

Beyond the chart:?While these figures are low, they suggest tens of millions of US adults already use the shopping tech.?Amazon?is ahead of the curve, having rolled out its cashierless solutions in not just its own stores, but those of other retailers.

As the tight labor market pushes stores further toward automation, the question is no longer when the checkout tech will be ready, but when customers will be ready to use it.

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