Character in Business: It Matters More Than You Think
Barry Moline
Broadening people's knowledge in leadership, teamwork, and influence so they are empowered to excel and advance in their careers.
Whether you're just starting your career or are an experienced professional, it's vital to understand the importance of character in business. Your character is your professional personality. It will set you apart from others and is one of the most important factors employers consider when considering candidates for a position. Here's why character matters:
1.????First impressions matter. You don't get a second chance to make a first impression. If you appear to be a goofball or someone with a questionable personality, your first impression will turn people off because they'll think you have poor character. You need good character to make a positive first impression on potential employers, clients, or customers.
2.????Character is an indication of work ethic. Employers want to know that they can count on you to show up on time, meet deadlines, and follow through on commitments. Good character demonstrates that you have a strong work ethic and are reliable.
3.????People do business with people they like. No one wants to do business with someone they don't like or trust. If you have good character, people will be likelier to want to work with you because they'll know they can count on you to be honest and fair.
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4.????Being respectful goes a long way. In business, as in life, treating others with respect is essential. It's a sign of maturity and professionalism and can make the difference between a successful and disastrous interaction. Whether you're dealing with clients, co-workers or the custodian, people with good character show everyone courtesy and respect.
5.????Your word is your bond. A key element of great character is keeping your word. If you tell a colleague or client you will have something done by a specific date, you must ensure it gets done. Your reputation depends on it. Likewise, if you tell an employee they will receive a bonus or raise if they complete a project successfully, you need to follow through on that promise. And if you cannot keep your word, explain why. I've seen many managers lose respect by not keeping their word.?
6.????Take responsibility for your actions. If something goes wrong, it's up to you to fix it. Blaming others will only make the situation worse and damage your reputation. People need to be able to rely on you to own up to your mistakes and make things right. As a manager, if things go well, give credit to the team. If something goes wrong, look first to yourself for ways it could have gone better.?
Character matters in business because it indicates who you are as a person. People want to do business with those they can trust, who have a strong work ethic, are respectful, determined, keep their word, and take responsibility. With these character qualities and hiring employees who do, your organization will be well on its way to success.
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2 年An insightful primer, Barry. It's an essential and beneficial read to start the week. The sentence that resonated with me the most: "Whether you're dealing with clients, co-workers or the custodian, people with good character show everyone courtesy and respect." Some make the mistake of only treating those they perceive to have power or influence (or fame) with respect. I agree with you, Barry. Move in humility, treat all with respect, and look to learn from others- even those who may not have the title or experience.
Senior Regulatory Executive | Seasoned General Counsel | JD | Attorney | Nonprofit Management Executive Certificate
2 年"Character matters in business because it demonstrates who you are as a person." You are so right, Barry Moline! Thanks for sharing your thoughts.