Changing Dell BIOS - Part1 !
Recently we were asked to change some BIOS settings for Dell devices. Everyone were like "Easy, right !!" , "You are an IT !?!".
Contacted vendor and Dell support for assistance, and long-story-short; "you may need to do it manually (physically). Seriously!!"
This dialog with Dell support expert:
Me: "We have hundreds of Dell devices with various of models; it non-sense to implement it manually !!?!!, What if we want to enhance BIOS settings in future to smoothing user experience ??"
Dell Expert: "I know, but in your environment, you don't have SCCM, and Dell Command - Tools, only support SCCM !" (SCCM is a Microsoft endpoint management).
Me: "Organizations have alternative and better options beside SCCM !!, beside: other computer manufacturers having their own tools allowed IT teams to change BIOS settings in bulk ??"
Dell Expert: "Recently Dell manufacturing new devices such features, BIOS can be handled in bulk using WMI"
From our side, management also demand positive feedback!!!
What you will do ? and if you came cross such situation please share your experience? and bear in mind that end-users will be effected if things goes wrong!!
See you in part 2