CHANGE MANAGEMENT

CHANGE MANAGEMENT

"a critical leadership skill"

Change leadership is all about guiding people smoothly through big shifts in the workplace. To do this well, managers need a few key skills:

  • setting a clear vision
  • communicating openly
  • staying adaptable
  • and encouraging teamwork

Firstly, it’s important for a manager to have a clear vision of what they want the team to achieve through the change. This gives everyone a shared goal and a sense of direction, which can ease fears and make people more willing to engage with the new way of working.

Communication is another vital skill. Managers need to explain changes clearly and answer any questions honestly, so everyone understands what's happening and why. This openness helps build trust and reduces any worries or resistance that might crop up.

Adaptability is essential because, in reality, change rarely goes exactly as planned. When managers show they can adjust their plans in response to new challenges, it reassures the team that they can handle obstacles together. This flexibility, along with problem-solving skills, helps everyone stay motivated even when the path gets a bit rocky.

Finally, encouraging teamwork is crucial. When managers promote collaboration across different groups, it breaks down barriers, brings fresh ideas, and helps everyone feel responsible for the success of the change. When people feel like they’re part of a team effort, they’re more likely to buy into the changes.




The Psychology:

Research backs this up. Dr. Tasha Eurich’s studies on self-awareness in leadership show that leaders who understand their own strengths and weaknesses are better at adapting to change. Self-aware leaders are more reflective and adjust their approach as needed, which makes them more effective change leaders (Eurich, 2018).

In short, by being clear, communicative, adaptable, and team-focused, managers can lead their teams confidently through any change, making it a smoother, more successful experience for everyone.

Reference: Eurich, T. (2018). Insight: Why We’re Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life. Crown Business.


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Further reading:

Here are three valuable resources for managers looking to deepen their understanding of change management:

  1. “Leading Change" by John P. Kotter?– A foundational book that introduces Kotter’s eight-step process for successful change, widely used in organizations to navigate and lead change effectively.
  2. "Switch: How to Change Things When Change Is Hard" by Chip Heath and Dan Heath?– This book explores the psychology behind change and provides practical strategies to overcome resistance and create momentum, making it particularly useful for managers dealing with complex change.
  3. "The Heart of Change: Real-Life Stories of How People Change Their Organizations" by John P. Kotter and Dan S. Cohen?– A companion to "Leading Change," this book offers case studies that illustrate how Kotter's model works in real-world scenarios, helping managers understand the emotional side of change.

These books provide some great actionable insights and frameworks to equip managers with the tools and knowledge to lead change initiatives more effectively.

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