CHALLENGES FACED BY OMNI CHANNEL LOGISTICS BUSINESSES

Omni-channel logistics strategy strives to arrange inventory, logistics and distribution processes overall sales funnels to fulfill buyer desire. Retailers, manufacturers, distributors and wholesalers alike are formulating sophisticated supply chains. But there are still a few challenges faced by them. Let's have a look at those.

1) Inventory visibility

Knowledge of inventory is very crucial in every supply chain industry. You should be able to know whether your product is at the distribution center or retail location. This knowledge will help you predict the approximate delivery date of your product. But unfortunately, Omni channel businesses face a lack of inventory visibility and metrics.

2) Order fulfillment process

??The last thing a company would want is to deliver their products late. This might come off as something very petty from the seller's point of view but it means a lot to the buyer and is a deciding factor for them to purchase with the company in the future. Sadly, the order fulfillment process of Omni channel businesses is kinda unreliable.

3) Finding the right transportation.

There are a lot of ways to make your products reach your customer's doorstep. But using the right kind of transportation is the key step. Always go for methods that are highly effective. You should be able to identify the right transportation according to your customer's needs.?

4) Reverse logistics

Isn't it frustrating when the return/exchange process of your package takes forever? Now this aspect serves as a deciding factor for the customer in order to continue purchasing with your company. Every customer wishes to experience a return system which is as simple as the delivery system. Therefore, implementing sound reverse logistics infrastructure is very crucial.

5) Manual process

One of the major reasons for inventory inaccuracy across the supply chain is the continued usage of manual, often paper-based methods to grasp inventory data. Enforcing a WMS with radio frequency (RF) and barcode examining abilities is a simple, yet vital initial step. The most progressive businesses have taken extra efforts to automate inventory tallies, such as using drones and RFID tags. This automation makes it feasible for them to correlate outcomes, observe disparities and build a more precise image of their inventory.

Omni-channel logistics does nothing but give buyers a seamless shopping experience.? The perfect 3PL partner utilizes its retail and shipping industry proficiency and supply chain understanding, as well as a variety of WMS capabilities and integration policies to deal with the challenges summarized above.