The challenges CIOs encounter

On Friday, we witnessed one of the most significant IT outages ever recorded, disrupting critical services worldwide.

The impact has been profound, from grounded planes and canceled surgeries to frustrated customers and closed banks—all because of an erroneous content update for Windows hosts.?

As a CIO, incidents like these are our nightmares, but they also remind us of the importance of preparation and readiness.?

Are we set up to withstand catastrophic events?? Do we have the right people, processes and tools in place?? Do we have real-time observability to detect, manage, and fix the issue at hand??

When I joined @LogicMonitor more than 2 years ago, a major reason was I have seen what happens when you lack total Observability to your technology landscape—and LogicMonitor provides the most comprehensive insight across your hybrid platforms.

Internally, our LogicMonitor on LogicMonitor approach helped us identify and resolve our Windows issues quickly and minimize the impact to our company.?

Via our Envision platform and our Edwin AI capabilities, we're empowering thousands of businesses to quickly identify and resolve issues, therefore minimizing downtime and maintaining customer trust.

In fact, over 75% of our customers are on Windows environments, so we’ve been hands-on helping our customers to resolve the outage.

In times like these, having real-time insights and the ability to quickly find that ONE alert and identify root causes is invaluable.?

This major incident has taught us some hard lessons, but it's also an opportunity to strengthen IT systems to ensure your business is better prepared for the future. Let’s turn these challenges into a chance to build