CEO AdvisoRH | Hands-On AI Experience: A Strategic Approach

Question of the week:

"Considering the agenda you proposed to 2024 https://www.dhirubhai.net/pulse/ceo-advisohr-2024-agenda-helder-figueiredo-dubgf/ , about hands-on AI experience, what can we do to make it happen?"

Dear CEO,

In 2024, giving your middle managers hands-on AI experience is crucial for driving the business forward. Here's a proposal of a detailed plan to make it happen:

1. Initiating Small-Scale AI Projects:

• Identify Opportunities: Each department should identify areas where AI can be tested. For example, the marketing department might explore AI for customer segmentation.
• Set Clear Objectives: Define what each project aims to achieve, ensuring alignment with your overall business goals.

2. Collaboration Between HR and IT:

• Team Formation: HR should work closely with IT to form small, interdisciplinary teams for each project.
• Support and Resources: Ensure these teams have the necessary tools, access, and support.

3. Monitoring and Learning:

• Track Progress: Regularly assess how these projects are impacting departmental workflows and outcomes.
• Gather Feedback: Continuously collect input from participants to understand challenges and successes.

4. Case Studies for Inspiration:

• Retail Sector: Consider how 沃尔玛 has used AI for inventory management, enhancing efficiency and customer experience (to read more about this project https://tech.walmart.com/content/walmart-global-tech/en_us/news/articles/walmarts-ai-powered-inventory-system-brightens-the-holidays.html ).
• Banking Industry: Look at how 摩根大通 implemented AI for fraud detection, significantly reducing false positives (to read more about this project https://www.americanbanker.com/news/jpmorgan-chase-using-chatgpt-like-large-language-models-to-detect-fraud ).

5. Scaling Up:

• Expand Successful Projects: Identify successful pilots and plan how they can be scaled or replicated in other departments.

Role of HR: HR will be pivotal in coordinating these initiatives, from setting up training sessions to facilitating cross-departmental collaboration and ensuring ongoing support.

By taking these steps, we can ensure the middle managers are not just familiar with AI but are capable of leveraging its full potential to drive the business to new heights.

Regards

Helder Figueiredo

Linkedin Top Voice

For more detailed examples and insights, I recommend exploring industry reports and articles from reputable sources that discuss AI implementations in various sectors. This will provide a deeper understanding of how different organizations are embracing AI.