Cathay Pacific’s plans to enhance retail capabilities

Last week, Cathay Pacific announced plans to enhance its retail capabilities through an expanded partnership with Amadeus.

The Hong Kong flag carrier is catalysing its NDC transition through?Altéa NDC, as it works towards having NDC-sourced content available globally.

Placing a focus on “building a differentiated experience” for passengers, Cathay Pacific offers an enriched and efficient shopping experience. The airline’s commitment to customer-centricity was reinforced by Kinto Chan, General Manager Sales and Distribution, Cathay Pacific who said:

“At Cathay, it is our culture to put our partners and customers at the heart of all that we do. That is why it is so important for us to be able to curate diverse and customized products while maintaining excellent reliability in the delivery of our service. We are pleased to strengthen our collaboration with Amadeus whose technology will help us achieve that as we set our sights to become one of the best service brands in the world.”

Today, the airline also released promising traffic figures for October 2024 which showed it hit 10,000 passengers and cargo flight sectors in a single month for the first time this year. Carrying a total of 2,014,105 passengers last month, Cathay expressed optimism for the end of the year “projecting a strong Christmas travel peak” with Japan pinned as a top destination for outbound travel.

At Aviation Festival Asia, Natalie Fung, Head of Lifestyle Partnerships, Mileage, Cathay Pacific Airways is speaking on a panel asking ‘how can airlines create members for life through rewards and mutual benefit?’ To hear Fung, Nejib Ben-Khedher, Araz Aliyev, and David Glantz speak on this panel, book your ticket now!

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For more like this see:

• NDC: IndiGo partners with Amadeus
• NDC: It’s time
• NDC – Challenges in adoption and growth