Case Study: Streamlining Key Management at Greenslopes Hospital with KeyWatcher

Greenslopes Private Hospital, located in Queensland, Australia, is renowned for its comprehensive range of healthcare services, including inpatient, outpatient, and critical care. With state-of-the-art medical, surgical, and diagnostic technologies, the hospital is committed to delivering top-quality care to its patients. As a tertiary facility, Greenslopes serves as a referral centre for numerous hospitals and is esteemed for its dedication to both the local and veteran communities. Managing keys efficiently in a bustling hospital environment presented a significant challenge for Greenslopes Private Hospital. With a large staff base exceeding 600 individuals and numerous departments requiring access to various sets of keys, the traditional method of key issuance proved to be cumbersome and time-consuming. Additionally, the need for maintenance and service tasks after hours necessitated a solution that would provide secure and convenient access to keys around the clock. Recognising the need for a streamlined key management system, Greenslopes Private Hospital opted to implement KeyWatcher, a sophisticated key management solution. KeyWatcher addressed the hospital's requirements by providing 24/7 accessibility to keys, eliminating the need for staff members to issue keys manually. This centralised system allowed departments to enrol their staff and grant access to specific sets of keys as needed.

The adoption of KeyWatcher brought about several tangible benefits for Greenslopes Private Hospital. Firstly, the system significantly enhanced security by providing controlled access to keys and logging all key transactions. Moreover, the streamlined process of key management resulted in improved efficiency, as staff members no longer had to wait for manual key issuance. This efficiency translated into enhanced productivity and ultimately contributed to the hospital's ability to deliver exceptional patient care.

One of the? Security Officers from Greenslopes Hospital outlines the improvements KeyWatcher has brought about,? “KeyWatcher accommodates our need to perform maintenance/services after hours, most of our keys are in use during the day. Having the Key Safe accessible 24/7 has solved the issue of needing a staff member to issue keys.”??

Based on the positive experience at Greenslopes Private Hospital, the security officer enthusiastically recommended KeyWatcher, “I would recommend KeyWatcher to others in the industry and I have with other hospitals in our group.”

By investing in advanced key management technology, the hospital not only enhanced security and efficiency but also reaffirmed its commitment to delivering world-class healthcare services to its community and beyond.

See how KeyWatcher can improve security and compliance in your healthcare facility. Contact us today at [email protected] to learn more.