A CASE STUDY - Slashed Costs, Streamlined Processes

Imagine this: you are a multi-billion-dollar life sciences company, and your IT operations are bogged down by a convoluted and error-prone rate card. Not exactly the ideal launchpad for innovation, right??

That is where Neo Group stepped in. We were tasked with tackling this very challenge for a leading global player in the field. Their current IT ADMS (T&M) setup involved a labyrinthine rate card with over 150 confusing lines, leading to billing inconsistencies and hindering cost control.?

Challenge Accepted: Unlocking Millions and Bringing Focus?

Our team went into action, wielding a data-driven approach. We analyzed a year's worth of billing data to identify spending patterns and pinpoint skills with the highest demand. Based on these insights, we:?

• Consolidated the Labyrinth: We simplified the rate card by creating 6 clear role groups based on core functionalities.?
• Benchmarking Bonanza: We benchmarked rates against top-tier service providers, categorizing skills into 3 distinct price bands.?
• Negotiation Nirvana: Through strategic negotiations with the existing vendor, we secured a whopping $7.5 million in potential savings – exceeding the initial target by a cool $2.5 million!?
• Goodbye Complexity, Hello Clarity: The new rate card became a user-friendly document with just 54 pricing slots, replacing the opaque 150-line monstrosity.?

Going Beyond Rate Cards: RFP Support and Governance Expertise?

Our role did not stop there. We provided comprehensive support for the client's Outsourcing Center of Excellence (OCoE) team in two key areas:?

• RFP Zen: We assisted in the entire RFP process for selecting a new Infrastructure Services provider. From crafting the RFP to evaluating vendor presentations and negotiating the contract, we helped the client achieve crucial project timelines and secure significant cost savings (15-20%).?
• Governance Galaxy: We facilitated the migration from their current governance tool to a new SaaS platform, ensuring a smooth transition with proper training and knowledge transfer. Additionally, our ongoing managed services ensure seamless support for various client governance processes – from performance management to risk mitigation.?

The Bottom Line: Measurable Results and a Stronger Foundation?

The impact of our collaboration with this life sciences giant is undeniable:?

• Millions Saved: We delivered substantial cost savings through a combination of rate card optimization and strategic vendor selection.?
• Enhanced Efficiency: The simplified rate card brought much-needed clarity and consistency to the billing process.?
• Empowered OCoE Team: Our support empowered the OCoE team to confidently manage RFPs and governance processes.?
• Future-Proofed Operations: By migrating to a robust SaaS platform, the client laid the groundwork for efficient and scalable governance.?

Partner with Neo Group and Unleash Your Sourcing Potential?

Just like in this case study, Neo Group can be your one-stop shop for optimizing your IT sourcing strategy. We offer a unique blend of data-driven insights, negotiation expertise, and governance support to help you achieve significant cost savings and operational excellence.?

Ready to transform your IT sourcing game? www.neogroup.com

Let us chat today! [email protected]