Case Study: Partnering with an Award-Winning Economic and Consumer Data Researcher

Overview

Global Credit Recoveries (GCR) has established itself as a leader in the field of debt recovery, renowned for its reliability and professionalism. Our commitment to excellence is evident in our longstanding partnership with an award-winning economic and consumer data research firm, known for its groundbreaking work in analysing global economic trends. This case study outlines the success of our collaboration, highlighting the significant impact GCR has had on the client's debt recovery efforts.

The Challenge

As a global leader in economic and consumer data research, our client works with a vast array of customers across multiple countries, each with its own set of challenges. Given the complexity and scope of their operations, managing outstanding debt became increasingly difficult.

The client needed a debt recovery partner with a proven track record, global reach, and the expertise to handle complex cases across diverse markets. This is where we stepped in.

Our Approach

Global Credit Recoveries took over from the previous agency seven years ago, quickly establishing a comprehensive and tailored approach to debt recovery. Our strategy involved:?

• Customised Recovery Plans: We developed tailored recovery strategies for each debt portfolio, taking into account the unique challenges of different markets and industries.?
• Global Network: Leveraging our extensive network of international partners, we were able to effectively pursue debts across multiple jurisdictions, ensuring no case was too challenging to handle.
• Transparency and Reporting: We provided the client with detailed monthly progress reports, supplemented by day-to-day updates. This transparency allowed them to monitor the status of each account with ease.

Results

Since partnering with Global Credit Recoveries, our client has seen a remarkable improvement in their debt recovery rates. To date, we have successfully collected 52% of their cases placed with GCR, significantly outperforming expectations, this is a huge achievement in a sector where recovery rates are often much lower.?

This success has not only improved the client’s cash flow but also allowed them to focus on their core business of data research, confident that their debt recovery is in expert hands.

Client Testimonial

Our client’s Senior Credit Controller had this to say about our partnership:

“Global Credit Recoveries replaced our previous agency around 7 years ago – the best decision we ever made regarding outsourcing our most challenging debt.

The collection/success rate remains impressively high and the detailed progress reports we receive monthly – in addition to the day-to-day updates. This means we can keep track of every account at a glance.

We have debt globally and with Global Credit Recoveries worldwide connections we can hand over cases and be confident in their ability to collect. GCR are worth their weight in gold.”

Conclusion

At Global Credit Recoveries, we pride ourselves on being a reliable and trustworthy partner for our clients. Our work with this award-winning economic and consumer data researcher is just one example of how our commitment to excellence translates into tangible results. We look forward to continuing this partnership and helping other clients achieve similar success in their debt recovery efforts.