Case Study: Oregon Health & Science University (OHSU)

Case Study: Oregon Health & Science University (OHSU)


The Good, the Bad and the Communal Cell Phone

Oregon Health & Science University (OHSU) faced mounting challenges with its parking operations, impacting staff and visitor experiences.

From missed calls, manual call forwarding, and parkers being stranded at the gate, OHSU needed a simple solution to their customer service problems.

Parker Technology partnered with OHSU to eliminate a communal cell phone and help after-hours.

Result:

  • < 42 second call handle time
  • < 12 second wait time

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The Value of Trade Shows: Courtney and Shelley’s 2024 Experiences


Trade shows are more than just industry events—they are opportunities to connect, learn and grow, both professionally and personally.

Reflecting on their 2024 trade show experiences,?Courtney Cooper, Events & Community Manager, and?Shelley Bullock, Regional Sales Executive – East Coast, emphasized just how impactful these events are for their roles, our team and the industry.?

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EP 23?Rewind: Leading with Vulnerability - Max Yoder & Tiffany Sauder


Today, we’re rewinding and recapping?Episode 23:?Leading with Vulnerability - Max Yoder & Tiffany Sauder?on Life's Toughest Choices.

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Other Highlights

Check out?FUSION25 updates, our latest webinar recording and podcast episode.

?? Early-Bird Pricing Ends 12/31! ??

Time is running out to secure your spot at FUSION25 with?early-bird pricing—only?$699through?December 31st!

BONUS: Be one of the first?20 to register?and receive a special surprise gift delivered to your door.

Don’t miss out on this opportunity to join us for Parker Technology’s first in-person conference.

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[Harder Than It Looks] EP24:?Proving Purpose w/ Brandon Lauterbach & Wade Hiner


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