Case Study : Oracle Implementation & Support
Jason Fairchild
I Fix Technology Pain Points │Technology Management Consulting │ Seasoned Digital Transformation Strategist
Background
One of largest Illinois entities with over 600 hubs and over 100 Central offices
. they provides a high-quality service for users and a workforce of thousands.
Project Description?
One of the largest public sector customers of Oracle ERP, custom applications, and databases.?The system has several databases, Oracle E-Business Suite, PeopleSoft HR, SQL server-based Student Management System, combined with several custom applications built in-house using Java, OAF, .NET and Perl.?This required talented DBAs and Administrators. That could handle projects such as applications upgrades and support.
Our?Role?
Our DBA services have supported our client through the years.?This included the basics from database tuning to upgrading servers, and applications and supporting development work throughout the enterprise application suite.?The most recent initiative included upgrading the foundation for ERP Applications and Data Repositories to high performing specialty Engineered systems in Exadata and Exalytics. They also Designed Enterprise-wide strategy to move into Oracle Cloud Infrastructure.
Our Application Developers worked on building Java Based applications using Oracle ADF, JavaScript, Oracle Applications Framework applications, integrated with Oracle EBS, Hyperion and other systems.
?Our Oracle PeopleSoft Project Manager, Business Analyst, PeopleSoft Technical resources have been engaged to support and enhance PeopleSoft applications. Likewise our Oracle Business Analysts have supported the Oracle E-Business Suite Implementation.
Benefits?
Our DBA services have kept the client's databases operating consistently, the Exadata implementation in particular resulted in a significant improvement in performance, reducing for example the turnaround time of complex reports from 15 minutes to 2 minutes. Separately our consultants have been providing ongoing support of their Oracle and PeopleSoft applications.?
Dates
We have been serving the customer with services for almost 15 years.