Case Study: Leanpay & Waltis

1. Introduction

Waltis is a family-owned business that has been operating for 30 years. It specializes in manufacturing wood biomass boilers, including pellets and logs. They provide a comprehensive service for heating system renovations in the Slovenian market, from manufacturing to installation and rapid post-sales support.?

2. What were the challenges?

Waltis encountered significant delays with the financing process from banks or Eko Sklad, impacting both customers and the company.

The lengthy credit approval process from banks or Eko Sklad, involving substantial paperwork and prolonged waiting periods, further complicated transactions. Waltis needed a financing solution that would satisfy both the customers and the company:

• For customers: When choosing to finance through banks or Eko Sklad, customers needed to submit an application, gather extensive documentation to verify creditworthiness and wait approximately two weeks for approval. Following approval, they had to sign documents physically at a bank branch.
• For the company: At least a month would pass from the decision to purchase until the company received the funds. During this time, Waltis remained uncertain whether the credit would even be approved.

3. How did Leanpay help solve this?

In November 2023, Waltis partnered with Leanpay to offer customers a straightforward installment payment option. This collaboration allowed customers to complete the financing process at the point of sale, eliminating the need for extensive paperwork and long approval waits.

Customers only required a mobile phone, an ID, and a bank account number, to complete the process in minutes. Waltis received the full purchase amount from Leanpay one week after the transaction, ensuring prompt payment.

4. What activities did Waltis do?

• Establishing a partnership with Leanpay.

• Integrating Leanpay’s installment payment system into Waltis’ sales process.
• Streamlining the financing process for customers at the point of sale.
• Facilitating quick approval and payment processes using minimal documentation.

5. What were the overall results?

The partnership with Leanpay significantly improved Waltis’ sales and cash flow by ensuring quick payments. Customers benefited from a simplified, faster financing process, increasing satisfaction and higher sales. The prompt payment process from Leanpay allowed Waltis to maintain operational efficiency and address liquidity challenges effectively.

Let's work together

For businesses facing similar challenges with prolonged financing processes and looking to enhance customer satisfaction through streamlined financing options, partnering with a modern financing solution like Leanpay can be highly effective.

By adopting innovative financing solutions, businesses can overcome financial bottlenecks and provide a better customer experience, ensuring sustainable growth and operational stability. Contact us and let's start working together.