Case Study: JIYIDA Logistics - Part 2: How to Boost Organizational Efficiency with CargoWare
Last week, we introduced CargoWare's automation solution for a large LCL forwarder company—Jiyida Logistics—and their collaboration challenges with destination port agents.
This week, we dive deeper into how CargoWare’s advanced features helped Jiyida tackle these issues head-on, transforming their workflows through automation, and enhancing Jiyida Logistics's efficiency across every step of the freight forwarding workflow.
Advanced Features to Boost Organizational Efficiency
In addition to communication with the destination port agent, freight forwarding companies require extensive collaboration at every step.
Jiyida × CargoWare?refines the efficiency of each step to the extreme.
Cross-Company Delegation
As a company within a group structure, JIYIDA sometimes uses a model where the sales subsidiary takes orders and then transfers them to the operations subsidiary to handle all subsequent tasks—referred to as "export-to-export."
CargoWare's "Cross-Delegation"?feature enables seamless collaboration within group companies or between CargoWare users. For instance, sales subsidiaries can forward tasks to operational subsidiaries with a single click, automatically syncing all necessary data.
Expanded Feature: Export-to-Import
If your destination port agent is also using the CargoWare system, there's another option:
You can directly "air-drop" a shipment from the domestic company account to the overseas company account within the system, enabling automatic import and conversion of business operation data, document files, and fee information.
No More Manual Document Creation
Previously, document creation was time-consuming and cumbersome for freight forwarders. Now, CargoWare integrates with the?[Document Center]?to automatically transfer and return processed documents to the system, eliminating the hassle of organizing files.
Document-related tasks are reduced by 99.9%.
No More Offline Warehouse Coordination
Previously, warehouse coordination involved sending packing lists via IM apps or email, leading to chaos and repeated data entry. Now, CargoWare directly?integrates with the warehouse system, enabling online sharing of instructions and documents.
One-Click Release:?After booking, Jiyida clicks to notify the warehouse to collect the equipment handover form.?
One-Click Container Pickup:?The warehouse is notified to pick up the container before the ship departs, minimizing extra fees.?
One-Click Packing:?Packing instructions and lists are sent to the warehouse, and once completed, photos and notifications are returned to CargoWare, instantly visible.?
CargoWare automatically updates key shipment details like weight, photos, seal numbers, and delivery progress in the SOP for each order.
CargoWare SOP Task Board:?
Smart Work Supervision
CargoWare's SOP task board helps employees track their tasks and progress easily, with real-time updates and risk indicators. This allows employees to stay on top of their workload and manage personal task flows effortlessly.?
For tasks that may be delayed, the SOP board uses a "high/medium/low" risk classification to help employees prioritize their work.
For Jiyida's system administrators and department heads, the CargoWare SOP task board provides a "global view."?Whether it's a company-wide task overview or detailed execution within specific departments, everything is clear at a glance. For administrators and leaders, it offers a global view to identify risks?and guide adjustments.
Ecosystem of Resources
CargoWare connects users to an expansive logistics network, fostering collaboration and business opportunities among 3,000+ providers.
Final Thoughts
A good collaboration platform understands the company's needs.
Successful digital transformation begins with understanding the business's core, not just technology. It should prioritize employee well-being, innovation, and long-term benefits.
Jiyida's collaboration with CargoWare?optimizes each step, ensuring improved operations from order creation to delivery. CargoWare streamlines processes, eliminates risks, and enhances efficiency, allowing employees to focus on core tasks and driving long-term growth.
- END -
?- Reinventing Global Logistics Software Cloud Services -?
Leading Cross-Border Logistics SaaS Platform