Case Study: How Finviral Transformed Payment Processing for ApTable with Razorpay

Overview: ApTable, a growing SaaS company in India, was experiencing significant challenges in managing their payment ecosystem due to their reliance on multiple payment gateways. The fragmented setup resulted in inconsistent uptime, delayed reconciliations, and high operational costs. With Finviral’s intervention, ApTable transitioned to a streamlined payment system powered by Razorpay, improving efficiency, user experience, and financial management.

Challenges Before Finviral’s Intervention:

1. Multiple Gateways, Inefficiency: ApTable previously relied on two payment gateways to cater to its growing user base. However, discrepancies between the gateways caused operational inefficiencies and frequent downtimes. The inconsistency led to customer frustration and loss of revenue during peak transaction periods.
2. Complex Reconciliation Process: Managing payment records from multiple sources created accounting challenges. The lack of automated reconciliation meant the team spent hours manually matching transaction records, leading to delays in financial reporting.
3. High Operational Costs: The dual payment gateway setup resulted in higher transaction fees, leading to an inflated cost of operation for ApTable.
4. Scalability Issues: With a rapidly expanding customer base, ApTable required a payment infrastructure that could scale effortlessly. Their existing setup struggled under increasing transaction volumes, affecting user satisfaction.

The Finviral Solution:

Finviral stepped in to address ApTable’s payment challenges by recommending and implementing Razorpay as their unified payment solution. Here's how the transformation unfolded:

Razorpay Onboarding Through Finviral:

• Finviral facilitated ApTable's integration with Razorpay, offering exclusive pricing and tailored onboarding support.
• The transition was smooth, with Finviral ensuring zero downtime during the migration process, retaining customer trust and revenue continuity.

Customized Razorpay Product Suite Implementation:

1. Razorpay Payment Gateway:
2. RazorpayX: Business Banking Reimagined
3. Razorpay Subscriptions:
4. Razorpay Smart Collect:

Fraud Prevention and Security:

• Razorpay’s AI-driven fraud detection tools provided ApTable with enhanced security, reducing chargebacks and fraud-related losses by 25%.
• PCI-DSS compliance ensured all transactions met global security standards, instilling customer confidence.

Measurable Impact:

1. Efficiency Gains:
2. Cost Optimization:
3. Revenue Growth:
4. Scalability:

The Finviral Advantage:

• Exclusive Pricing: Finviral’s partnership with Razorpay ensured ApTable accessed Razorpay’s premium services at a reduced cost, making the integration financially viable.
• Dedicated Support: Finviral provided hands-on guidance during onboarding and post-implementation, ensuring a smooth transition.
• Customized Solutions: By understanding ApTable’s unique business needs, Finviral recommended and implemented a tailored suite of Razorpay products.

Finviral continues to revolutionize payment processing for businesses across India, providing access to cutting-edge solutions like Razorpay. If you’re ready to transform your payment ecosystem, connect with Finviral today and unlock exclusive benefits.

?? Learn more about Razorpay’s solutions: https://lnkd.in/dBsKD6vn

?? Explore Finviral’s services: www.finviral.com