Case Study: How an Amusement Center in the US Hospitality Industry Improved Compliance and Productivity with CloudApper AI TimeClock

Complying with labor rules while optimizing workforce productivity can be a daunting undertaking in the highly competitive US hospitality sector. With CloudApper AI TimeClock, a prominent amusement park was able to effectively manage their staff of nearly 500. The center is a symbol of enjoyment and leisure.

Challenges Faced

The amusement center faced several challenges typical of large-scale operations in the hospitality sector:

• Accurate Time Tracking: Ensuring that all employee hours and breaks were accurately recorded to comply with labor regulations.
• Shift Management: Efficiently managing shifts and ensuring that all shifts were covered without burdening the HR department.
• Employee Satisfaction: Providing employees with an easy-to-use system to manage their schedules, shifts, and work-related information.

The Solution: CloudApper AI TimeClock

An affordable iPad/Tablet based, AI-driven time tracking technology called CloudApper AI TimeClock was deployed by the amusement center to tackle these issues. This system was designed to cater to the amusement center’s unique requirements with a full array of capabilities.

Key Features Implemented:

1. Shift Confirmation and Management:Employees can confirm their shifts, punch in/out, take meal breaks (meal in/out), transfer jobs, check schedules, and see accrual balances.The system includes a shift confirmation feature that sends SMS notifications to employees before their shifts. If an employee cannot attend a shift, the AI TimeClock automatically notifies other employees with the same job code about the available shift.
2. Automated Notifications:Customized notifications alert employees about available shifts, ensuring all shifts are covered without manual intervention from HR.
3. Work Rule Transfers and Attestation:The system supports specific work rule transfers and attestation, ensuring compliance with labor laws and company policies.
4. Employee Self-Service (ESS):Various ESS functions allow employees to manage their schedules, shifts, and work-related information, enhancing employee satisfaction and reducing administrative overhead.

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