Case Study: From Vision to Reality- How Divergent Completed the Headcount Compliance Platform

Introduction:

Divergent successfully developed and implemented Headcount, a state-of-the-art compliance management platform tailored for infrastructure companies. This innovative solution leverages RFID technology, intuitive design, and advanced reporting features to address critical challenges such as diversity monitoring, payroll compliance, and operational transparency.

Client Business Goals

The primary mission of Headcount was to simplify and enhance workforce compliance for infrastructure projects. Divergent designed the platform to meet several key objectives:

• Diversity Monitoring: Ensure adherence to executive orders and regulatory diversity requirements.
• Wage Compliance: Provide accurate tracking of hours worked, preventing wage theft and associated disputes.
• Operational Integrity: Eliminate ghost hours by validating employee attendance and activities on-site.

This solution aimed to empower clients with real-time insights and compliance capabilities across large-scale operations.

Challenges and Pain Points Divergent addressed several complex challenges during the project:

1. Time zone Complexity: Infrastructure projects span multiple time zones, requiring precise time conversion for payroll accuracy.
2. Data Volume Management: The system needed to handle millions of daily inputs from RFID sensors without latency or data loss.
3. Real-Time Visibility: Delivering actionable insights and dynamic tracking to enable better workforce management and decision-making.

Solution Highlights

Divergent’s innovative Headcount platform provided a comprehensive compliance solution with key features:

• RFID-Based Tracking: Accurate monitoring of workers in real-time, ensuring precision in hours worked and payroll generation.
• Customizable Reporting: Tools to generate detailed daily, local, and compliance reports in Excel or PDF formats.
• Intuitive User Interface: Simplified access to critical data, enabling both transparency and usability.

Adoption Successes:

• Successfully deployed at Chicago Airport and City of St. Louis infrastructure projects.
• Scheduled for rollout in New York City, further cementing its reputation for reliability and scalability.

Development Methodology

Divergent employed a hybrid Agile + Lean methodology to drive the project from concept to delivery:

• Agile Approach: Allowed rapid adaptation to changing requirements and client feedback.
• Lean Practices: Streamlined workflows and automated processes to deliver value efficiently.

Automation played a crucial role at every stage, ensuring seamless integration and high-quality deliverables.

Results and Impact

The implementation of Headcount resulted in significant operational improvements:

• Payroll Accuracy: Reduced errors and ensured compliance with labor regulations.
• Enhanced Transparency: Detailed reporting improved visibility into workforce activities.
• Real-Time Decision Support: Empowered managers with data-driven insights for quick and effective decision-making.

Client Testimonial "Divergent provides a pool of talented resources who are ready to go the extra mile and support our development activities in all aspects." — Elmor Rodes, Founder and CEO, Headcount Inc., USA        

Conclusion:

This case study showcases Divergent’s ability to deliver tailored, technology-driven solutions like Headcount, which revolutionize compliance and workforce management for large-scale infrastructure projects. By integrating cutting-edge technologies such as RFID and leveraging robust methodologies, Divergent ensures its clients can meet compliance goals while achieving operational excellence.