Case Managers: How Newcross Can Support You

Our community care team supports case managers to implement the seamless delivery of care to people in their own homes.?

How we work with case managers?

At Newcross Healthcare, we work with case managers to establish the individual needs of their clients. We can also support case managers by providing estimated care package costs to support the litigation process. Our expert team draws on their vast experience to deliver accurate quotations for case managers to present to solicitors.?

Following this, we will assess the clinical needs of the client. Then, we carry out an assessment within the client’s home with a Newcross nurse or a clinical practitioner. We may also provide a virtual assessment if necessary. At this stage, we create a care plan that considers the needs and preferences of the individual. We will organise specialist equipment or room adaptations. Then, we assemble a care team with the required skill sets to provide the best experience for the service user.?

What case managers can expect from Newcross?

Our team co-operates closely with case managers to ensure they get exactly what they need. As a care case manager, you can expect:?

• 24/7 support service – We operate a 24-hour service with a dedicated out-of-hours team

• Get staff quickly – With a workforce of over 9,000 talented healthcare professionals, we can assemble a specialist team and train them to suit the specialist needs of each package of care?

• Care flexibility – We understand that an individual’s care needs change over time, and can adapt to an increase or decrease in the level of care required?

• Nurse-led clinical expertise – Our healthcare staff are trained to the highest standards and led by experienced nurses.

• High-quality care continuity – We’ll ensure that staff are continuously assigned to a package of care. This means that they can forge positive, meaningful relationships with the people they care for?

• Reasonable pricing – From initial costings to ongoing fees, we are fully transparent about our costs?

• Fully registered and regulated – We are registered with the Care Quality Commission (CQC) in England, Care Inspectorate Wales (CIW), Care Inspectorate Scotland (CIS). We are also members of the British Association of Brain Injury & Complex Case Management, and the United Kingdom Acquired Brain Injury Forum. Additionally, we also have a Registered Manager in each branch.

Why choose Newcross???

We passionately believe in the power of the case management system to help people in need, focusing on advocacy and enablement. ?

A catastrophic injury can have a significant impact on a person and their family. We recognise the importance of working with the full multidisciplinary team to ensure that every person who has faced such an injury can get the best support possible in their rehabilitation journey. ?

Furthermore, we work alongside case managers and personal injury solicitors to provide individual care packages for people with a range of injuries or ongoing healthcare issues. Many of the case managers we work with trust us to service all, or the majority, of their clients with the most challenging or life-threatening health conditions.?

Our care focuses on empowering the individual to live life their way. We pay particular attention to their personal preferences and invest in building lasting relationships with families and friends to ensure that they trust in our service. Click here to find out more about how we can support you.??