Carving a Strategic Roadmap for Digital Workplace and IT Infrastructure Operations

Both research and real-world experiences make it evident that the traditional, “nine-to-five” office shift is now evolving. The new era is all about flexible and remote work-oriented hybrid setups. Freelance platform Upwork forecasts that by 2025, about 22% of the U.S. workforce will be working remotely - a significant jump from where we are today.??

Even more striking is that 98% of workers would prefer to work remotely, at least part-time. These numbers really showcase how much people are craving flexible work options. For forward thinking IT executives, this is not merely a trend – it rather represents a pivotal shift in how work is approached, both now and in the near future.?

So, the pressing question for digital workplace leaders is - How do you scale and sustain your digital workplace infrastructure and IT operations effectively? To address this challenge, we delve into a strategic roadmap to help businesses navigate the complexities of modern work environments and keep them ahead of the curve.?

Enhancing the Digital Employee Experience (DEX)

Keeping top talent on-board is a major priority for businesses today. Happy employees are productive employees, and a key ingredient to their happiness is a positive Digital Employee Experience (DEX).??

According to Gartner?, DEX is a major driver for overall employee satisfaction. Metrics like employee sentiment and technology adoption are now critical indicators of workplace health, factors that were not traditionally considered central to organizational success.?

An extremely important aspect of a great DEX is ensuring employees have seamless access to the digital tools and productivity resources they need. ATSG's rapidly scalable Desktop as a Service (DaaS) solution, backed by a global footprint of highly advanced Equinix data centers, delivers the reliability and performance essential for a seamless digital experience. This is fundamental to creating an effective digital workplace, where employees can thrive.?

Modernizing Operating Models

Modernizing your operating models is another critical step in the right direction. Traditional, siloed models often create gaps in digital employee experiences (DEX), and struggle to meet cybersecurity as well as operational needs of the organization.??

What this means is that employees might face frequent disruptions and security vulnerabilities, which means they cannot focus on being productive. Many organizations initially hesitate to modernize, due to their perceived complexity and higher costs. However, it has become critical for businesses to adopt agile methods, Cloud-native apps, and continuous integration.?

ATSG’s Hyper Converged Infrastructure (HCI), powered by Nutanix, is designed to help organizations modernize smoothly, and optimize performance. Plus, our ATSGOne Cloud Manager, a purpose built Cloud orchestration portal, makes managing these modern infrastructures a breeze, offering clarity and predictability in IT operations.??

Prioritizing Environmental Sustainability

Gartner? reveals that over 80% of digital workplace leaders are now prioritizing environmental sustainability. A solid, future oriented sustainability program means buying less and smarter, to cut down on manufacturing and transportation emissions.??

Plus, effective hardware asset management can slash e-waste, protect against financial or data losses, and side-step potential environmental fines. In essence, sustainability not only supports environmental goals, but also drives operational efficiencies and cost savings. This helps businesses create a more streamlined and effective digital workplace infrastructure.?

ATSG's infrastructure that powers our Cloud and other Managed IT Services is designed with sustainability in mind. We leverage energy-efficient data centers, and promote environmentally sustainable practices across all operations.?

Cost Optimization and Efficiency

Given the current economic climate, IT leaders are under immense pressure to do more with less. The idea is to identify potential opportunities for cost-savings, while funding the essential initiatives. Gartner? advises optimizing IT costs through investments in comprehensive technology asset management practices.?

Choosing the right managed service provider (MSP) can also make a huge difference. Take ATSG’s DaaS solution, for instance, which offers a transparent pricing model, multi-layered security features built-in, and virtual machine (VM) backups. This means more predictable spending, and fewer unexpected expenses.?

Adopting Innovative Emerging Technologies

Even though the modern workplace offers un-precedented flexibility, it often comes with its fair share of information overload and distractions. Here, a silver lining is that innovative technologies are stepping up as the solution.??

We are talking about leveraging Artificial Intelligence (AI), Machine Learning (ML), and automation, to boost operational efficiencies and drive innovation. By understanding user behaviors and context, these tools can anticipate needs, automate repetitive tasks, and offer intelligent assistance. This shift promises a more personalized and efficient digital workplace experience, allowing employees to focus on higher-value and growth initiatives.??

Conclusion

A well-orchestrated digital workplace can inspire employees to be a lot more creative and productive. To get there, businesses need to focus on enhancing and personalizing the DEX, modernizing operating models, prioritizing sustainability, optimizing costs, and embracing innovative technologies.??

ATSG's Desktop as a Service (DaaS) solution, powered by the global data center infrastructure by Equinix, augmented with Nutanix Hyper Converged Infrastructure (HCI) for optimal performance, built-in multi-layered security, and ATSGOne Cloud Manager for seamless management, is the key enabler for a modern digital workplace, ensuring your organization stays ahead in this disruptive age.?

Recognized as a Challenger in the 2023 Gartner? Magic Quadrant? for Desktop as a Service (DaaS), ATSG is uniquely positioned to accelerate your digital transformation journey. Get in touch with ATSG, to help your enterprise achieve its full potential.?