Carols, Candies, and MSP Updates

Season’s greetings from SuperOps.ai! ???

With 2023 drawing to a close, we’d like to thank you for being an integral part of our journey. It has been exciting bringing you the latest updates in the MSP space, and we’re glad you could share this journey with us!

As we wrap up another year of keeping you informed on the dynamic landscape of the MSP industry, we find ourselves amidst the joy and sparkle of the festive season. In this edition, let’s take one final look at what’s happening in the MSP space and how we can gear up for the coming year.

#1. MSP trends for 2024 ??

Is your MSP all set for the coming year? In the dynamically changing IT landscape, MSPs need to stay ahead of the curve. From AI to IoT to cybersecurity, there are a lot of trends that MSPs need to embrace to remain competent. Take a deep dive into this blog by Cloudmore to learn which trends will likely shape the MSP industry in 2024 and beyond.?

#2. Can your MSP tackle a cyberattack? ??

The boundaries between work and home are blurring, with remote and hybrid work models becoming common. Tightening endpoint security is now crucial to prevent cyberattacks. However, most organizations aren’t equipped to guard themselves in the event of an attack. Read this article by MSP Today to find out if your organization is falling behind on cybersecurity measures.

#3.? What IT providers should focus on providing in 2024 ??

As cyberattacks continue to prevail, IT and security teams are burdened with the task of keeping them at bay. What can you do as an IT service provider to ease this burden? Channel Futures shares a list of services that you can provide, which will help your clients mitigate risks.?

#4. Public cloud services to stay in demand ??

With AI tools and cloud-native technology gaining popularity, cloud services are predicted to stay in demand according to a report by ISG. This blog by ChannelE2E throws light on the different factors that influence the demand for public cloud services in the US.?

#5. Can AI bridge the skill gap in IT? ??

Generative AI was the buzzword of this year dominating news articles, blogs, and launch events. By now, you must be familiar with the many capabilities of GenAI. However, going a step further, can this technology bridge the skill gap in IT or even replace employees? Check out this article by ARN to learn more.?

?? SuperOps.ai MSP Awards 2023: Winners Announced! ??

The much-awaited results of SuperOps.ai’s MSP Awards are here! ??

We’d like to thank all the participants for the overwhelming response, and our panel of judges for diligently evaluating every entry. It was an exciting moment as Juan Fernandez announced the winners of each category, recognizing their hard work and efforts throughout their MSP journey. Onwards and upwards! ??

Head over to our LinkedIn post for the big reveal!

?? SuperOps.ai’s Hall of Fame ??

MSP Website of the Week ??

This edition’s mention of the best MSP website goes to Truebyte. The simple and clean design helps users focus on what’s really necessary. It is also consistent throughout the website, making the interface user-friendly. The comprehensive content is another advantage of the website, enabling potential customers to make informed decisions.

Organization: Truebyte

Website: https://www.truebyte.co.uk/

Our rating: ???

MSP Expert of the Week ????

This edition’s mention of the best MSP expert goes to David Javaheri , an author and the founder and CEO of Direct IT. In this feature by MSP Success, he shares his success story of how he built his business from scratch and became a multi-millionaire.? He also shares the steps to success and other insights from his journey. We wanted to throw light on his story, which will be a source of inspiration for other MSP business owners.

As we bid farewell to this year, we eagerly anticipate the promise of a new one filled with endless possibilities!??