Caring for You
We know your health and safety, and that of your loved ones, is on your mind. It’s on ours, too. Nothing is more important.
Ensuring you have the safest experience requires the best practices – the Delta CareStandard – delivered by the best people. Taking care of one another is the Delta way. Employees have worked together to preserve thousands of jobs and are supported by a comprehensive testing program and workplace practices to keep them and you safe. By always taking care of our people and providing them with the tools they need, they can focus on your care. So rest assured, you’re in the best hands.
We want you to hear about the travel experience directly from those who live it, so you have the information you need as you consider flying with Delta for the holidays, work or to visit family and friends.
We take your safety and experience seriously. That’s why we are the only U.S. carrier publicly committed to blocking middle seats through Jan. 6, 2021, and electrostatic spraying after every flight, every day. Cleanliness is now a cultural norm across Delta, not just for our cleaning crews, but for all of us. Our commitment to cleanliness is here to stay.
While this isn’t what any of us planned for 2020, I’m inspired by the future we are creating and excited for you to be a part of it when you’re ready.
Director Of Global procurement and acting Human resources director
3 年Ed Bastian Was very disappointed on my last trip. Delta promotes the delta care standards requiring masks through out whole trip. However the Atlanta based crew from Atlanta to John Wayne dl 0778 on Jan 31 turned a blind eye and didn’t follow the mask requirement enforcement for one passenger seated in 19a as soon as that passenger boarded flight with mask once we closed boarding door, the passenger had his mask off entire 4 hour flight and the crew didn’t tell him anything which is unfair to us remaining 100 and something passengers who were compliant. Being they are Atlanta based the crew should of immediately told the passenger about delta regulations and if passenger still refused then they need to be banned from future air travel. I’m very concerned as i don’t know if that passenger infected the whole flight with coronavirus and this definitely needs to be investigated
Founder, President & CEO at Apollo Medco, LLC
4 年Ed -- Nice overview about what you and your Delta staff are doing to make travel safe and comfortable. I look forward to talk with your staff about future possibilities of COVID testing before boarding at the airport for passengers using the new Apollo Medco "COVID CleanPass" testing system. One system can test 300 people per hour and report results within 15 minutes. LET'S GET EVERYONE FLYING AND TRAVELING AGAIN!
Miller Sports + Entertainment
4 年Thanks Ed Bastian for all you and your team do. I have never felt safer in the skies than I have before since returning to the skies. I am on about flight 20 since Aug when I started traveling again. By what you and your team of the best employees in the aviation industry are doing Delta Air Lines, I will continue to remain a loyal customer. Eric B. Diamond Medallion member.
Application Specialist for Air Systems
4 年Just had the worst experience ever with Delta, and the trip hasn’t even started yet. I will be looking into flying other airlines at the first of the year. I booked a flight for my wife and I. For a final trip just her and I before our little girl is born. I knew booking this trip may be a little different I called the elite member line. Explained what I wanted to do. They helped me even tried to book the flights right then. At that moment we were mixed between which flights we wanted to take. That night we booked everything. Since then I have called 4 times and get told something different each time. I am being upgraded while she is not. Our booking is supposed to be together what is going on? Why can one fix it/ make changes but another can’t? Why on every other flight we have been on together this is not an issue? Why is it not an issue on another flight I am taking with a family member in December just these flights?