CareTalk Podcast Monthly Recap: October 2024 Issue
CareTalk Podcast: Healthcare. Unfiltered.
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry.
Here's what you'll find in this month's issue of the CareTalk Podcast Monthly Recap:
???Overcoming Blind Spots in Modern Medicine w/ Marty Makary M.D., M.P.H.
???Confronting Healthcare Disparities in Black Communities w/ Caretha Coleman
??? Fighting to End Hereditary Polycystic Kidney Disease w/ Richard Kellner
...and a whole lot more!
Ready to dive in? Keep scrolling ??
A lot can be learned by monitoring individual customer service calls, analyzing patient experience, and optimizing call performance, but a systemic and scalable approach has always seemed out of reach.
But new AI technologies are flipping the script on this age-old roadblock.
Findings from Talkdesk found that sixty-seven percent of individuals indicated they would feel more comfortable making appointments for sensitive health issues with an online chatbot than a human staff member and more than half believed that AI will enhance their patient experiences.
In this episode of CareTalk Podcast: Healthcare. Unfiltered. , David E. Williams and John Driscoll are joined by Amy Brown , CEO of Authenticx , to explore how AI can improve patient experiences, efficiently gather and analyze data from call centers, and what the future of AI in healthcare holds.
Listen to the episode ??
Value-based care often focuses on primary care rather than specialties.
But can and should that change?
Especially when it comes to cardiology.
In this HealthBiz Brief, George M. Aloth , CEO of Chamber , explains how they are enabling cardiology teams to excel in a value-based system by ensuring providers are rewarded for delivering the right care at the right time.
Listen to the episode??
Blind spots in our thinking and decision-making are an inevitable part of the human experience.
But what does this mean in the context of medicine?
According to The National Academies of Sciences, Engineering, and Medicine , diagnostic errors stemming from these blind spots contribute to 6 to 17 percent of adverse hospital events.
These blind spots have led to significant crises, including the opioid epidemic, the rise of antibiotic-resistant bacteria, and other major issues.
In this episode of CareTalk Podcast: Healthcare. Unfiltered. , David E. Williams and John Driscoll explore these challenges with guest Dr. Marty Makary M.D., M.P.H. , author of Blind Spots, delving into our natural resistance to new ideas, the impact of these tendencies on healthcare, and strategies for addressing blind spots in modern medicine.
Listen to the episode??
Despite ongoing attention and investment, significant disparities persist in the U.S. healthcare system.
A prime example is the Black community who are disproportionately affected, reflecting a legacy of racial discrimination.
According to KFF , Black Americans have a life expectancy nearly five years shorter than their white counterparts and increased mortality rates for common illnesses.
In this episode of CareTalk Podcast: Healthcare. Unfiltered. , David E. Williams meets with Caretha Coleman , board chairman of the Black Directors Health Equity Agenda , to discuss the state of healthcare in the Black community, how disparities and racial biases are costing lives, and the efforts of leaders like her to drive change, equity, and progress.
Listen to the episode??
Small medical practices are competing and often losing to the giants of the healthcare industry.
But what if AI could give them an edge?
The American Medical Association reports that 56% of doctors believe AI would improve care coordination, patient convenience, and patient safety.
In this HealthBiz Brief, Weave CEO Brett White discusses how they are innovating AI for medical practitioners to attract, engage, and retain customers while competitively driving business growth.
Listen to the episode??
Chances are you've been hit with a medical bill far more expensive than you expected.
If so, you're not alone.
According to Etactics , an estimated 80% of medical bills contain errors, resulting in delayed payments, worse care, and frustration.
But why does this happen, and who's responsible?
In this episode of CareTalk Podcast: Healthcare. Unfiltered. , David E. Williams and John Driscoll dive into the complex, confusing, and often painful world of medical billing, discussing how you can protect yourself from unethical and erroneous charges.
Listen to the episode??
For those diagnosed with Polycystic Kidney Disease, the news can be devastating.
According to The National Institutes of Health , Autosomal Dominant Polycystic Kidney Disease (ADPKD) affects 1 in every 400 to 1,000 people worldwide, and about 50% of individuals with ADPKD develop end-stage renal disease by the age of 60.
But what if this long-thought unstoppable disease could, in fact, be slowed or even prevented from being passed on to future generations?
In this week’s episode of HealthBiz Briefs, guest Richard Kellner , founder of pkD Outreach Foundation , shares his connection to the disease and how his company is working to end this debilitating condition for future generations.
Listen to the episode??
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That's it for this month. See you in November! ??