Capturing Client Data Points

Capturing Client Data Points

You could have the very best marketing ideas.

The very best offers. The most exciting company news.

But if you don't have your clients' data points, you will not be able to communicate the offers and information to your clients.

I am a firm believer in delivering a similar message across many marketing channels.

You need to meet your client where they communicate.

And enter a conversation they are already having in their head.

You want to provide a solution to a problem they are having.

Some prefer email, some a text or a phone call, and others like social media.?

We have come up with a process to capture over 95% of all clients' data points.

Here's how it works:

  1. ?A new client comes in.
  2. We give a gift box filled with cool information, a theatre sized box of candy, and a letter from me (the owner)
  3. Only after receiving the gift do we ask them to fill out a simple form with their data points and preferences.
  4. We send them with a personalized VIP bag and a special deal if they bring more clothes when they pick up their first order.????

The new client leaves feeling very important and appreciated.

They were nervous about trying a new company, and they leave with two gifts.

That is the way to start off a new relationship!


Have a great week, my friends!

-Dave

要查看或添加评论,请登录

Dave Coyle的更多文章

  • How to be Perceived as a Specialist

    How to be Perceived as a Specialist

    Common sense tells us that specialists make more money than generalists. If you go to your family doctor (generalist)…

  • Relationship Equity (my single most important email of this year)

    Relationship Equity (my single most important email of this year)

    Your ability to create relationship equity is the #1 way to make your life easier and make yourself more successful…

    1 条评论
  • Thinking Time

    Thinking Time

    The more I have worked with business owners with all different levels of business sales, business profit, and income…

    1 条评论
  • Do You Have A Cabana?

    Do You Have A Cabana?

    Over the holiday break, my wife and I took our daughters to Maui. With our daughters now at the ages of 5 and 8, we…

    1 条评论
  • Give Yourself A Gift

    Give Yourself A Gift

    There is no shortage of ideas. After all, there are great ideas, good ideas, and bad ideas.

  • Work yourself out of a JOB!

    Work yourself out of a JOB!

    As a reminder from my article last week, four steps comprise the journey of business ownership: Step 1 – You are a…

    1 条评论
  • Do You Own Your Business? Or Does It Own You?

    Do You Own Your Business? Or Does It Own You?

    There are five steps that comprise the journey of business ownership: Step 1 – You are a technician working in your…

  • Focus on the Experience

    Focus on the Experience

    Amazon, along with other big retailers, have leveled the playing field by commoditizing prices for products (and some…

    1 条评论
  • Marketing Lessons From the Chicago WDF Conference

    Marketing Lessons From the Chicago WDF Conference

    Last week, I was fortunate enough to attend and speak at the Wash-Dry-Fold (WDF) conference on the north side of…

  • Wanting What You Want

    Wanting What You Want

    I saw this story earlier, and it moved me, so I wanted to share it with you: A boat was docked in a tiny fishing…

社区洞察

其他会员也浏览了