Capital One Virtual Internship | Work From Home

Catapult is a unique internship for entry level professionals who hold a high school diploma, GED or Equivalent Certification interested in learning about customer service in a call center environment.

This role is primarily focused on inbound call center tasks that deal with general customer service inquiries.

The first phase of the program is a six-week internship where you’ll develop professional and personal skills alongside a community that empowers you to reach your full potential.

After successful completion of the first phase and as part of the second phase, there will be an opportunity to kickstart your Capital One career in a full-time call center role where you'll be trained to support customer service inquiries.

Both the internship and full-time role are remote/work from home positions.

As a Catapult Intern, you’ll receive skills, experiences, and support through professional training, financial education, and workplace mentoring to prepare you for a professional career at Capital One.

As part of the internship in phase one, you will:

• Focus on competency based training including, but not limited to, communication, problem solving, judgment, customer service, financial well-being, and personal branding
• Participate in group exercises
• Engage with mentor regularly?
• Discuss your growth and identify opportunities for your development
• Focus on personal and professional development
• Work hours will be from Monday-Friday 8am-5pm

An ideal candidate would possess:

• Basic experience in using a PC
• Strong oral communication and reading comprehension?
• Open minded and a team player
• Experience with problem solving and customer service
• Ability to be present, participatory and maintain strong attendance

Work at Home Technology Requirements

• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by cellular data (hot spot)?
• Cable or fiber connections are preferred?

For more details information Capital One Virtual Internship, Visit Careerforfreshers.com