They can't follow your processes because..

Did you know that the average reading level of Americans hovers around the 7th to 8th grade mark?

It’s a great reminder that simplicity and clarity are key in every aspect of our lives, especially in business.

When we create Documented Processes for others to follow, sometimes we forget that not everyone may understand certain jargon.

You can also ditch the thesaurus as well… when creating SOPs that is.

You unintentionally exclude people as you hire them by having processes that are difficult to follow and understand.

This is when having a Consultant/Technical writer is beneficial. Here’s why:

? Accessible Communication: When your processes are clear, everyone on your team, regardless of their reading level, can understand and follow them effectively.

? Better Efficiency: Clear processes reduce misunderstandings and errors. This means tasks get done faster, and your business runs smoother.

? Empowered Teams: Your team feels confident when they have straightforward guidelines to follow. They can focus on execution rather than trying to break down complex instructions.

? Scalability: As your business grows, having clear processes in place makes expansion become less intimidating.

? Consistency: Your customers and clients benefit too. Clear processes ensure a consistent experience, building trust and loyalty.

Remember that simplicity is key. Clear processes empower your team, drive efficiency, and lay the foundation for lasting success.

If you think you can benefit from what I mentioned above, comment below or send a DM introducing yourself and your business/position so we can start the discussion of adding me to your team in 2024.

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