Can you use consultation platforms real-time?
How are you using your digital consultation platform? Are you filling out the required information AFTER your patient has left? Are there a lot of abandoned consultations in your account? And is this a good use of your time?
Our user research conducted during the creation of Nuumad showed that a lot of pharmacists, nurses and IPs were only filling in their digital travel consultation after the patient has left their pharmacy as it was too cumbersome for them to complete in real time.
If these questions resonated with you, your platform is probably not helping you make decisions during your consultation (in real-time), and really you are only using it for administrative record keeping. Is this a good use of your time?
What if you could use a consultation platform for much more than simple digital record keeping?
Imagine if you could run a consultation using a digital platform real time, while you are with your patient. A platform that simplifies risk assessment data capture, helps guide your vaccine and medicine decision making and scheduling in such a simple way that you can feel confident using it while you are in the consultation room. What if it could reduce the burden of having all the latest travel health knowledge at your fingertips and help you make the right decisions lightning fast? And at the same time create a much needed health record as well?
Now wouldn’t that be amazing.
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A well-designed digital platform can help you do all of this without feeling intrusive or like a chore. At Nuumad, we believe that listening to our users makes our product better - which is why we created our platform based on feedback from pharmacists and nurses to digitise the actual consultation most people run when not using a digital platform. This way, using Nuumad isn’t jarring from your everyday consultation activities and fits like a glove.
So what is the point of using such a platform?
In the next few weeks we will writing more to discuss all of these areas to help you understand how small efficiencies through digitisation can help your pharmacy make marginal gains and in the end become more profitable than before.
In the meantime, find out more about Nuumad here.