Can Ujjivan Small Finance Bank Compete with the Big Boys?
Ujjian Small Finance Bank

Can Ujjivan Small Finance Bank Compete with the Big Boys?

Ujjivan Small Finance Bank is a new-age bank transforming the banking experience for its customers. The Bank offers a range of convenient, fast, and hassle-free services. From savings and investment products to loans and credit cards, Ujjivan Small Finance Bank has something for everyone. The Bank is committed to providing superior customer service and strives to make banking simple and convenient for its customers.

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Ujjivan Small Finance Bank is a professional, efficient, and customer-focused organization. It has a wide range of products and services for its retail and corporate customers. The Bank strongly focuses on providing quality service. It has been awarded the 'Best Small Finance Bank' in India for three consecutive years. It has a network of over 500 branches across the country with over 2,000 ATMs.


Most people agree that the Ujjivan Small Finance Bank (USFB) Limited is one of the most successful small banks in the country. As a mass market bank, it stays committed to helping the parts of the population that aren't served or aren't served well enough. It does this through financial and digital inclusion. We've become a one-stop shop for all financial services, giving many customers a personalized experience. Ujjivan Small Finance Bank is constantly expanding its market presence and improving the quality of its customers' services. One of the main ways it does this is by using technology. Thanks to the improved digital interfaces across regions and languages, our customers can now get credit quickly and easily at any time. This has given the Bank more chances to strengthen its relationships with customers in various ways. Because we are a "Responsible Bank," we want to help the community in a positive and long-lasting way by supporting programs that teach people about money and help the community grow.


In 2005, Ujjivan Financial Services Limited (UFSL) started working as an NBFC. Its goal was to provide a full range of financial services to the "economically active poor," who weren't getting what they needed from banks. Ujjivan Financial Services Limited is what the name of the company stands for. It was founded in 2005. After getting a license from the Reserve Bank of India (RBI), UFSL set up the Ujjivan Small Finance Bank (USFB). On February 1, 2017, USFB started doing business as a bank. We are both a "scheduled bank" and a "listed entity" according to the Reserve Bank of India Act, 1934. Our initial public offering (IPO) in 2019 was oversubscribed 170 times, and the banking and financial services industry agreed it was the best IPO in the past four years.




As of September 30, 2021, the Bank was everywhere in India. It served more than 59.7 lakh customers and had more than 575 banking touchpoints in 248 districts, 24 states, and 24 Union Territories. The Bank's full range of services can be accessed anytime or night through our easy-to-use alternative channels and digital footprint. These include internet banking, mobile apps, tablet-based origination, and phone banking.


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Ujjivan SFB's history and current state

Ujjivan Small Finance Bank (SFB) was founded in 2005 as a microfinance institution (MFI) with the mission of providing financial services to the "unbanked" population of India. In 2015, Ujjivan obtained a banking license from the Reserve Bank of India (RBI) and started operating as a small finance bank. As of March 2020, Ujjivan SFB had 575 branches and 2,937 ATMs across 24 Indian states and union territories. The Bank offers a range of deposit products, including savings accounts, term deposits, and recurring deposits; loan products such as personal loans, business loans, and vehicle loans; and other services such as third-party fund transfers.

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Ujjivan SFB reported total assets of Rs 119.51 billion.?

Other small finance banks in India

Other small finance banks like Jana Bank, Fincare, Suryouday, Equitas, and AU Small Finance bank in India has been able to compete with the big boys by providing services such as microfinance, lending to small businesses, and deposit-taking. They have also been able to tap into new markets such as rural areas. Their focus on serving the underserved has helped them to grow their customer base. These banks have shown that they are viable competitors in the banking sector.

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Can Ujjivan compete with the big boys?

Ujjivan Small Finance Bank is a niche player in the banking sector that caters to the needs of the under-banked and underserved population in India. The Bank has created a sustainable business model and has been profitable since FY17.

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However, with the entry of larger banks and financial institutions into the small finance bank space, can Ujjivan compete?

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The management of Ujjivan believes that they can compete by continuing to focus on their niche market and providing value-added services to their customers. The Bank is also looking to expand its geographical reach and product offerings.

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Only time will tell if Ujjivan's strategy will be successful. However, given the management team's track record, it is worth keeping an eye on this small finance bank.

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In February 2015, Ujjivan Financial Services received a banking license from the Reserve Bank of India (RBI), and Ujjivan Small Finance Bank (USFB) was born. USB became operational in Bengaluru on February 5, 2017. Since then, the Bank has steadily expanded its operations and has a network of over 400 branches across 24 States and a Union Territory. The question is, can this small finance bank compete with the big boys?

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Ujjivan Small Finance Bank (USFB) is an Indian bank founded in 2015. The Bank has over 4,000 employees and operates in 24 states and union territories. USFB offers its customers a range of banking products and services, including savings accounts, loans, and credit cards.

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On paper, USFB doesn't look too different from India's large banks. The Bank has a similar business model and offers similar products and services. However, some key differences set USFB apart from its larger counterparts.

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USFB is focused on serving the underbanked and underserved population in India. The Bank has a network of over 500 branches located in rural and semi-rural areas across the country. This focus on serving rural populations has helped USFB to build a solid customer base.

Carl Fox

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1 年

Abhradeep, thanks for sharing!

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