Can process automation really help firms save billions?

Can process automation really help firms save billions?

What value can process automation bring to organizations and how does it intersect with generative AI? Ann-Marie Corvin paid a visit to Appian World’s annual US conference to find out more

Process management may not be the showiest side of enterprise tech, but for Nasdaq-listed enterprise tech firm Appian it’s a $2.5bn business.

The ‘low code no code’ US software company automates and simplifies business processes for a variety of customers, whose use cases are as far-ranging as procurement, patent registration and the design of space suits.

End-to-end process automation can help speed up operational processes that might otherwise be viewed as time-consuming, bureaucratic and repetitive.

Appian claims it can do this with ease, using drag-and-drop interfaces, that save users from...

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